Farawe Babalola

Experience

• 

  Government Day Senior Secondary School, Yankwashi

  May 2017 - Apr 2018

  Teacher
• 

  ConSol Limited

  Jun 2019 - Oct 2020

  * Led and supervised a debt collection team focused on collecting high-risk bad loans* Trained, managed and developed a strong collections team* Ensured all collectors followed the mandates of the Fair Debt Collections Act to protect business from liability* Provide Call Center Performance report on a daily, weekly, and monthly basis. * Negotiate payoff deadlines and payment plans* Handle Customers' questions or complaints* keep tracking outstanding debts* Record new commitment to repay debt* Register different request on different templates using CRM* Multitasking

  • Collections Team Lead

    Mar 2020 - Oct 2020

  • Debt Collection Agent

    Jun 2019 - Mar 2020
• 

  FairMoney

  Nov 2020 - now

  * Compile and analyze data over time to forecast sales trends* Prepare accurate reports using data from internal and external sources* Contributing to the development of sales plans and objectives* Present attainable insights to guide the sales and marketing teams * Maintaining appropriate and comprehensive records of all customer discussions* Recovering bad debts from delinquent debtors* Making outbound collection calls to debtors* Following up with clients on previous payments arrangements* Negotiating settlements with clients* Update account status and database regularly

  • Data Analyst(Sales coordinator)

    Jun 2022 - now

  • Loan Collection Specialist

    Nov 2020 - May 2022