Prakash V

Experience

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  I Machro

  Nov 2002 - Apr 2004

  Hardware Engineer

   Maintained more than 150 systems with Windows server 2000. Maintained leased line connection of 8MBps with router and modem support. Maintained software that required for students. Designing network with structured cabling. New system sales, assembling & troubleshooting. Printer installation and troubleshooting. Customer required software installation and troubleshooting.

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  Srinivasa Polytechnic College - India

  Jul 2004 - Jun 2005

  Technical Assistant

  Maintain client systemsHardware & software troubleshootingOutlook backupInternet connection maintenanceUser data maintenance

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  BHARATHI COMTEL

  Dec 2005 - Jun 2007

  Field Engineer

   Took the service calls and leads from sales people. DSL Router, Modem, Wi – Fi Router configuration & troubleshooting Installed PBX board with 50 connections. Installed using LAN card, PCMCIA card and data card. VoIP & VLAN configuration & troubleshooting

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  Nineteen Hour IT Pvt Ltd

  Oct 2007 - Apr 2014

  System Administrator

   Server installation, maintenance & troubleshooting. Active directory services, DHCP, DNS installation & maintenance. Installed video conference instruments and devices. Maintained audio visual studio for conference.  Medical transcription software installation, maintenance & troubleshooting. CCTV installation & maintenance

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  Providers Skills Academy (p) Ltd,.

  Aug 2014 - Apr 2016

  IT Solutions Manager

   Technical content developer & technical support engineer. System support, troubleshooting & monitoring. Mail backup, outlook configuration & trouble shooting. Backup mail configuration and maintenance. SMTP, POP & TCP configuration. Video conference assembling, troubleshooting & maintenance. Sound engineer job – work with audio & video mixers, cloud solution for video conferencing.

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  Accel Frontline Limited - A CAC holdings group company

  May 2016 - Dec 2016

  Technical Support Team Lead

  Working for a Client - Sical logistics limited as Help desk support, team lead for technical support, QA report / quarterly / annually, Preventive maintenance activity, Maintaining time management, resolving within SLA, customer support service level 2, desktop, laptop, tablet, mobile.