
Meaghan Nerborini
Publishing Technician

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About me
Enterprise Success Manager at Zutec
Education

Kwantlen University College
2011 - 2012Other Foundation in Designyear long certificate program in general design

Simon Fraser University
2009 - 2011HistoryFocus on History
Experience

AMEC Training and Development
May 2012 - Dec 2012Publishing Technician• Published classroom training materials, instructor/course guides and virtual field tours.• Applied precise formatting and specific sets of styles for consistency and ease of use, primarily using Word.• Managed workflow for multiple projects.• Made lead publisher for a project within the first month with the company.

Amec Foster Wheeler
Mar 2013 - Apr 2015• Created and maintained register for tracking technical queries.• Maintained change management spreadsheet for tracking and recording PCNs and assisted project engineer in creating PCN procedure.• Created and maintained a new, organised and informative register for CPAs• Issued daily, monthly and weekly reports that required liaising with multiple departments.• Performed multiple administrative tasks – taking minutes, arranging inductions, catering, creating and maintaining holiday chart, etc. Show less
Project Administrator
Aug 2014 - Apr 2015Supply Chain Assistant
May 2014 - Jul 2014Technical Clerk
Mar 2013 - May 2014

SHEPHERD ENGINEERING SERVICES
May 2015 - Jul 2015Project Technical Assistant• Uploaded all project documents to the BIW site (Conject), filed hard copy documents and drawings, and created an efficient and easy to navigate filing system on the project server.• Created a document register for tracking all project documents and comments loaded on to Conject.• Used Priority 1 to keep track of snags and update their status; logged all current snags in folders.• Created various reports using BIW – RFIs, comments, document status.• Created folders for apartment handovers with all equipment and fitting information.• Updated and edited multiple project documents.• Carried out various administrative tasks – arranging couriers and visitor access, ordering prints, creating holiday charts, and organising stationary orders. Show less

Zutec
Sept 2015 - now• Successfully improved change implementation through the creation of a change management process which I continue to run (via Jira), with all suggested changes going through a consistent review process prior to implementing.• Introduced various methods for capturing both internal and external feedback (workshops, HubSpot surveys, etc), analysing this and using it to drive improvements and implement change.• Review and analyse data obtained from Jira to aid in forecasting and setting of KPIs, presenting regular updates on departmental progress.• Use data to highlight areas for improvement; compiled to create an initial forecasted resources report, helping the team understand where to focus efforts and how to allocate resources in order to clear backlog in a given timeframe.• In charge of procedure management, including testing, creating, implementing and capturing all the processes and procedures that keep the function operating efficiently.• Created and maintain main knowledge hub for the department on Confluence so all employees have access to the resources they require in one place.• Produce and update training materials to suit the ever-changing processes and deliver regular refresher sessions, filling knowledge gaps and improving efficiency within the team.• Support departmental recruitment, including interviewing and onboarding training sessions. Show less • Set quality standards and implemented quality assurance processes to meet standards.• Produced quarterly Quality Implementation Plans.• Managed a new team covering closure and risk management, forming new roles.• Carried out scheduled audits and checks, including internal or client-requested project reviews against standards.• Produced and revised numerous procedures, guides, and templates.• Designed and delivered various training sessions and workshops.• Promoted a more efficient and client-focussed approach to running projects. Show less • Lead multiple projects, as per the Project Lead role.• Managed a team of 6 people and oversaw their project portfolios.• Carried out monthly 1-2-1 meetings with team members and bi-annual reviews.• Reviewed project invoicing, various KPIs monthly and set individual targets.• Recruited and trained new employees on company standards, procedures, and software.• Managed risks for the project leads in my team, dealing with challenging project or client issues within their portfolios.• Overlooked the running of large-scale projects and was the main point of contact for major clients.• Technically authored fabric manuals, coordinating with various stakeholders. Show less • Lead multiple projects, including office fitouts, housing, schools, etc.• Worked with numerous clients & subcontractors to collect and deliver handover documentation.• Managed time efficiently to provide quality service and to keep projects on track, delivering against deadlines.• Reviewed and formatted operations & maintenance manuals and various other deliverables to a high standard.• Worked within a team and provided support for team members wherever needed.• Worked with company data entry software to populate site and organise project documentation.• Used various collaboration tools (Asite, BIW, 4P, SharePoint etc) to obtain documentation. Show less
Enterprise Success Manager
Jan 2024 - nowOperations Manager
Feb 2023 - Jan 2024Quality Manager
Oct 2020 - Feb 2023Operations Team Manager
Jul 2016 - Oct 2020Project Manager
Sept 2015 - Jul 2016
Licenses & Certifications

Certificate in Foundations in Design
Kwantlen Polytechnic UniversityApr 2012
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