Experience

• 

  Amazon

  Aug 2020 - now

  • Implemented automation processes that reduced manual tasks, that improved the team metrics.• Created a dashboard to visualize key performance metrics and trends in order to gain insights and make data-driven decisions.• Developed database objects, including tables, views and materialized views using SQL.• Utilized advanced Excel functions (VLOOKUP, INDEX-MATCH, pivot tables) to analyze and visualize complex datasets, resulting in actionable insights that improved decision-making processes.• Converted Data into actionable Insights by Predicting and Modeling Future outcomes.• Transformed raw data into meaningful insights and presented them to stakeholders in an intuitive way. Show less • Developed and maintained an internal database used to store and report on process performance metrics.• Developed process improvement plans that resulted in improvement in overall team metrics.• Conducted root cause analysis to identify and resolve process-related issues.• Created and implemented a standardized process for on boarding new set of competitors.• Join hands with other region teams and helped them in auditing the work.• Developed training materials and conducted training sessions for new associates.• Interpret data, analyze results using statistical techniques and provide ongoing reports. Show less

  • Automation Analyst

    Jul 2022 - now

  • Process Associate

    Aug 2020 - Jun 2022