Experience

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  National healthcare group

  Jun 2011 - Sept 2014

  Executive assistant

  • Managed New Innovations system for National Health Group i. Train new staff on how to use New Innovations system• Managed Blackboardi. Course Enrollmentsii. Train new staff on how to use Blackboard• Managed Qualtrics & OMR• Managing of IT Assets & IT Support for the departmenti. Manage File Server• Managing the website of National Health Group Residency Programme• Did development work for Education Development office using Microsoft Access.

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  National university of singapore

  Sept 2014 - Feb 2017

  Associate specialist

  • Handle full spectrum of backend IT support in the department.• Assist in e-learning content development of lectures and tutorials• Other ad hoc curriculum duties assigned. -Adobe Flash is used for animations for the e-learning. -IVLE is used in NUS for LMS, which is used to upload e-learning contents -Completed 2 animation modules.• Responsible for website creation/updating;• Manage and maintain IT inventory and software installation/troubleshooting;• Manage and maintain all AV/IT facilities in the seminar rooms and multimedia laboratory; • Support of the office desktop computers/Laptops in the department.• Generate research benchmarking data. Show less

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  Management development institute of singapore

  Feb 2017 - Apr 2021

  Executive

  • Liaise with teaching staff on design, development and delivery of blended learning course• Other ad hoc curriculum duties assigned. -Blackboard is used in MDIS for LMS, which is used to upload e-learning contents• Design and maintain learning resources for online courses• Produce multimedia content including digital audio, video, animation and graphics from courseware designs and specifications from Learning Designer• Handle and execute educational technology projects• Develop templates on e-courseware and online resources• Participate on research and exploration of new technologies for T&L.• Conduct training on video recording and hosting resources such as Echo 360, Zoom• Conduct training on E-learning platform for Blackboard LMS and Turnitin• Handle projects such as implementing Echo 360 in the school. Show less

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  Pacificlight power pte ltd

  Apr 2021 - Feb 2022

  Executive

  • Liaise with staff on design, development, and delivery of applications.• Manage the CRM and retail web portal. - Support on the retail web portal via ASP.net and using MS Dynamic AX. - Responsible for the security of the platforms• Manage IT applications -Power Apps and SharePoint• Support IT infrastructure - Ensures that the IIS is working.

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  Beenet

  Feb 2022 - Sept 2022

  Senior consultant

  • Serve as an expert of the Company’s solution portfolio, mastering solutions’functionalities and designs, industry applications and best practices, anddeployment methodologies.• Deliver high quality product demonstrations to potential customers.• Manage product demonstration and evaluation environments and oversee clients’evaluations.• Tender Response Management – Respond to RFI/Tenders to provide rapid responsesefficiently and appropriately, coordinating with different external stakeholders, anddeveloping and executing appropriate communications and implementation plans.• Trainer -- Deliver product trainings to customers.• Echo360 Maintenance – Perform preventive maintenance services to our lecture capturesolution client.• Cloud Hosting Web Operations – Perform cloud hosted web application monitoringoperations in Singapore. Show less

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  Singapore institute of management

  Sept 2022 - now

  Senior designer

  • Support Training Needs Analysis to understand the learner needs.• Propose learning solution designs (be it a course outline or programme design) that will meet the learning needs of the client.• Perform all courseware activities for new training programmes such as developing training materials. • Work with Subject Matter Experts to align the courses to meet learning objectives.• Work on aligning courseware for government funding.• Research on how technologies are being deployed inside the organisation. Show less