Stephen Kasoma

Experience

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  Straight Talk Foundation

  Feb 2003 - Mar 2009

  Assistant IT Officer

  PRIMARY RESPONSIBILITIES1.Operate and monitor Servers and mid-range computer and peripheral equipment to include; printers and disk drives. 2.Observe operation of equipment, control panels, error lights, error messages, and faulty output. 3.Make procedural and/or operational corrections as necessary. 4.Determine source of computer problems (hardware, software, user access, etc.). 5.Advise staff on appropriate action. 6.Serve as liaison between staff and the technology department to resolve issues. 7.Provide recommendations on company technology purchases. 8.Manage the Linux mail server and resolve any mail related problems9.Protecting the Organization against virus attacks/damage and resolve any virus related problems10.Other duties as assigned. ADDITIONAL RESPONSIBILITIES 1.Provide on-the-job training to new department staff members. 2.Assist personnel of other departments as a computer resource 3.Provide computer orientation to new company staff. Show less

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  UWESO

  Feb 2006 - Aug 2006

  Systems Administrator (Part Time)

  Resolve IT problems in the Organization, which included solving mail problems, LAN connectivity, Antivirus solutions among others.

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  Global Youth Coalition On HIV/AIDS

  Feb 2007 - Dec 2008

  Regional Focal Point for Eastern Africa

  Manage regional teams and listserve

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  Private consultacies

  Mar 2009 - now

  IT Support Specialist

  ICT Policies and procedures developmentICT strategy developmentServer Installations and supportSoftware Installations, training and supportTechnology advice and upgradesSecurity systems setup and managementNetworks Setup (LAN and WAN)Website development, designing and managementHardware repair and supportBackup systems setup and support

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  Pan African Christian AIDS Network (PACANet)

  Sept 2009 - Dec 2012

  Project Officer - IT and Communication

  -Direct IS operations and Network administration including computer operations, technical support, systems analysis and programming.-Listserv management and website maintenance-Database management, telecommunications, IS training and microcomputer technology. -produce, share, and compile feedback on organization's quarterly news letter.-Develop online tools to market the organization for fundraising purposes and setting up online classroom.-Offer technical support in preparation for conferences with stakeholders.-Establish technical priorities, standards, and procedures. -Ensure sufficient systems capacity for organizational needs. Show less

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  Ffene Limited

  Jan 2013 - Dec 2015

  Customer Support Manager
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  UNICEF

  Mar 2016 - Feb 2017

  Consultant-E-Health Systems
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  UNHCR

  Oct 2017 - now

  Senior ICT Assistant