
Daksh Patel
Crew Member

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About me
"Tech-Savvy IT Support Enthusiast | Adaptable Problem-Solver Driving Smooth Operations and Professional Growth"
Education

The Maharaja Sayajirao University of Baroda
2017 - 2020Bachelor of Science - BS PhysicsGraduated with a First Class with Distinction with an overall GPA of 7.3/10. The freshmen year was a little rough but eventually it was a pathway to learning something new and I have been always curious ever since.

Humber College
2024 - 2024Ontario Postgraduate Certificate Wireless Telecommunication
The Maharaja Sayajirao University of Baroda
2020 - 2022Master of Science - MS Applied PhysicsGraduated with a First Class with Distinction with an overall GPA of 8.0/10. It was a great experience as the classes were practical oriented and the environment was productive, innovative as well as competitive.

Humber College
2023 - 2023Ontario Postgraduate Certificate Project Management
Experience

McDonald's
May 2023 - Sept 2023Crew MemberBalancing part-time role with project management coursework, demonstrating effective time management.Honed exceptional customer service skills, handling stakeholder interactions with professionalism and empathy.Led a team initiative to improve order processing times, achieving a 20% reduction in wait times.

UPS
Sept 2023 - Mar 2024Data Entry OperatorSuccessfully managed high volumes of international data entry tasks with a focus on accuracy.Adapted to changing roles and responsibilities, showcasing commitment to company objectives.Led a team in implementing streamlined processes, resulting in a 15% improvement in efficiency.
Licenses & Certifications
- View certificate

Networking Basics
CiscoJun 2024 
Certified Associate in Project Management (CAPM)
Project Management InstituteSept 2023- View certificate

Getting Started as an Agile Project Manager
LinkedInAug 2023 - View certificate

Getting Started as a Project Manager
LinkedInAug 2023 - View certificate

Career Essentials in Project Management by Microsoft and LinkedIn
MicrosoftAug 2023 - View certificate

Google IT Automation with Python Specialization
CourseraDec 2022
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