Khaled Sabry

Experience

• 

  BI-Technologies

  Aug 2021 - Oct 2021

  Software Engineer

  • Worked in a leading software house company that has business with 97% of FMCG companies in Egypt and Middle East in the area of supply ordering. • Worked on solving bugs, hunting issues and refactoring old designs and code.• Pointed and Implemented a universal approach for printing receipts on thermal printers that changed the way they print for over 7 years.

• 

  Microsoft

  Nov 2021 - now

  Collaborate with my team to develop a GPT-based feature on Copilot mobile app that drives user retention, created upsell strategies for Bing and Copilot leading to over 100k mobile app installs. resolved critical upsell issues for overall team success and contribute to UI improvements for Copilot Android. • 𝗖𝗿𝗲𝗮𝘁𝗲𝗱 𝗺𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝘂𝗽𝘀𝗲𝗹𝗹𝘀 for Super apps (Bing/Copilot) across various Microsoft codebases (Edge, Bing, Windows), leading to over 100k mobile app installs.• 𝗦𝗼𝗹𝘃𝗲𝗱 𝗸𝗲𝘆 𝗶𝘀𝘀𝘂𝗲𝘀 in desktop upsells and upsell charts for China, contributing to overall team success.• 𝗣𝗿𝗲𝘀𝗲𝗻𝘁𝗲𝗱 𝗮 𝗳𝘂𝗹𝗹𝘆 𝗻𝗲𝘄 𝗶𝗱𝗲𝗮 𝗹𝗲𝘃𝗲𝗿𝗮𝗴𝗶𝗻𝗴 𝗚𝗣𝗧 𝗺𝗼𝗱𝗲𝗹𝘀 to introduce a feature to increase user retention and daily active users (DAU).• 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗲𝗱 𝘄𝗶𝘁𝗵 𝘁𝗲𝗮𝗺 𝗺𝗲𝗺𝗯𝗲𝗿𝘀 𝘁𝗼 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁 𝗴𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝘃𝗲 𝗨𝗜 components for Copilot Android.• 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗱 𝗺𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝘃𝗶𝘀𝘂𝗮𝗹 𝗽𝗮𝗿𝗶𝘁𝘆 𝘁𝗲𝘀𝘁𝘀 for the Copilot mobile app, addressing frontend issues across different devices and modes.• 𝗣𝗿𝗼𝗽𝗼𝘀𝗲𝗱 𝗮𝗻𝗱 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗲𝗱 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗳𝗼𝗿 𝗕𝘂𝗴 𝗕𝗮𝘀𝗵 𝘀𝗲𝘀𝘀𝗶𝗼𝗻𝘀, improving developer quality and performance by reducing regressions and achieving higher quality across environments. عرض أقل Joined the Skype team to investigate and improve sign-in success rates, boosting daily SSO logins from 100 to 30k and addressing a 14% drop in metrics. Fixed key issues with TLS handshakes and an open-source network library, and worked with the team to integrate a new authentication library for enhanced maintainability and visibility.• 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲𝗱 𝗱𝗮𝗶𝗹𝘆 𝗦𝗦𝗢 𝘀𝗶𝗴𝗻-𝗶𝗻𝘀 𝗳𝗼𝗿 𝗦𝗸𝘆𝗽𝗲 𝗳𝗿𝗼𝗺 𝟭𝟬𝟬 𝘁𝗼 𝟯𝟬𝗸 after more than 4 years (2019-2023)• 𝗜𝗱𝗲𝗻𝘁𝗶𝗳𝗶𝗲𝗱 𝗮𝗻𝗱 𝗮𝗱𝗱𝗿𝗲𝘀𝘀𝗲𝗱 𝘁𝗵𝗲 𝗿𝗼𝗼𝘁 𝗰𝗮𝘂𝘀𝗲 𝗼𝗳 𝗮 𝟭𝟰% 𝗱𝗿𝗼𝗽 𝗶𝗻 𝘀𝗶𝗴𝗻-𝗶𝗻 𝗺𝗲𝘁𝗿𝗶𝗰𝘀 after 7 years (2017-2023)• 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿𝗲𝗱 𝗮𝗻𝗱 𝗿𝗲𝘃𝗲𝗮𝗹𝗲𝗱 𝘁𝗵𝗲 𝗿𝗼𝗼𝘁 𝗰𝗮𝘂𝘀𝗲 𝗼𝗳 𝗮 𝗰𝗼𝘂𝗻𝘁𝗿𝘆𝘄𝗶𝗱𝗲 𝗯𝗹𝗼𝗰𝗸𝗲𝗿 𝗶𝗻 𝗦𝗸𝘆𝗽𝗲 services related to TLS handshake connections, addressing a 6-year-old issue.• 𝗔𝗱𝗱𝗿𝗲𝘀𝘀𝗲𝗱 𝗮𝗻𝗱 𝗿𝗲𝘀𝗼𝗹𝘃𝗲𝗱 𝗮 𝗱𝗿𝗮𝘄𝗯𝗮𝗰𝗸 𝗼𝗳 𝗮𝗻 𝗼𝗽𝗲𝗻-𝘀𝗼𝘂𝗿𝗰𝗲 𝗻𝗲𝘁𝘄𝗼𝗿𝗸 𝗹𝗶𝗯𝗿𝗮𝗿𝘆 used in Skype after over 6 years, which had over 10k monthly installs.• 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗲𝗱 𝘄𝗶𝘁𝗵 𝘁𝗲𝗮𝗺 𝗺𝗲𝗺𝗯𝗲𝗿𝘀 𝘁𝗼 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗲 𝗮 𝗻𝗲𝘄 𝗦𝗸𝘆𝗽𝗲 𝗮𝘂𝘁𝗵𝗲𝗻𝘁𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗹𝗶𝗯𝗿𝗮𝗿𝘆 into Android, improving maintainability and observability through effective teamwork.• 𝗤𝘂𝗶𝗰𝗸𝗹𝘆 𝗿𝗮𝗺𝗽𝗲𝗱 𝘂𝗽 𝘄𝗶𝘁𝗵 𝘁𝗲𝗮𝗺 𝗺𝗲𝗺𝗯𝗲𝗿𝘀 from diverse backgrounds and nationalities, delivering results within the first week. عرض أقل Led the development of a comprehensive fraud detection system and a personalized backend service for Microsoft Shopping, enhancing fraud prevention and delivering customized user experiences. Collaborated with data scientists to deliver best personalization and integrated with multiple Microsoft teams to optimize and deploy these solutions.𝙁𝙧𝙖𝙪𝙙 𝙋𝙧𝙚𝙫𝙚𝙣𝙩𝙞𝙤𝙣 𝙎𝙚𝙧𝙫𝙞𝙘𝙚• 𝗟𝗲𝗱 𝘁𝗵𝗲 𝗿𝗲𝘀𝗲𝗮𝗿𝗰𝗵 𝗮𝗻𝗱 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗼𝗳 𝗮 𝗻𝗲𝘄 𝗳𝗿𝗮𝘂𝗱 𝗱𝗲𝘁𝗲𝗰𝘁𝗶𝗼𝗻 𝘀𝘆𝘀𝘁𝗲𝗺 for Microsoft Shopping BuyDirect.• 𝗗𝗲𝘀𝗶𝗴𝗻𝗲𝗱 𝗮𝗻𝗱 𝗯𝘂𝗶𝗹𝘁 𝗮 𝗳𝗿𝗮𝘂𝗱 𝘀𝗶𝗺𝘂𝗹𝗮𝘁𝗶𝗼𝗻 𝘀𝘆𝘀𝘁𝗲𝗺 to improve purchase fraud detection capabilities.• 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱 𝘁𝗵𝗲 𝗳𝗿𝗮𝘂𝗱 𝗽𝗿𝗲𝘃𝗲𝗻𝘁𝗶𝗼𝗻 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗴𝗿𝗼𝘂𝗻𝗱 𝘂𝗽, handling up to 200 orders daily and reducing fraudulent activities.• 𝗠𝗲𝗻𝘁𝗼𝗿𝗲𝗱 𝗮 𝘁𝗲𝗮𝗺 𝗼𝗳 𝘀𝗶𝘅 𝘃𝗲𝗻𝗱𝗼𝗿𝘀, guiding them through complex fraud cases and improving decision-making processes.• 𝗖𝗼𝗻𝗱𝘂𝗰𝘁𝗲𝗱 𝗶𝗻-𝗱𝗲𝗽𝘁𝗵 𝗿𝗲𝘀𝗲𝗮𝗿𝗰𝗵 𝗼𝗻 𝗽𝘂𝗿𝗰𝗵𝗮𝘀𝗲 𝗳𝗿𝗮𝘂𝗱 𝗽𝗿𝗲𝘃𝗲𝗻𝘁𝗶𝗼𝗻 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀 used by other companies.𝙋𝙚𝙧𝙨𝙤𝙣𝙖𝙡𝙞𝙯𝙖𝙩𝙞𝙤𝙣 𝙎𝙚𝙧𝙫𝙞𝙘𝙚• 𝗟𝗲𝗱 𝘁𝗵𝗲 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗳𝗿𝗼𝗺 𝘀𝗰𝗿𝗮𝘁𝗰𝗵 𝗼𝗳 𝗮 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗯𝗮𝗰𝗸𝗲𝗻𝗱 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 for Microsoft Shopping.• 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗲𝗱 𝗰𝗹𝗼𝘀𝗲𝗹𝘆 𝘄𝗶𝘁𝗵 𝗺𝘆 𝘁𝗲𝗮𝗺 𝗼𝗳 𝗱𝗮𝘁𝗮 𝘀𝗰𝗶𝗲𝗻𝘁𝗶𝘀𝘁𝘀 to deliver highly customized user personalization workflows, leveraging data-driven insights for improved recommendations.• 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗱 𝗺𝗼𝗱𝘂𝗹𝗮𝗿 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀 𝘁𝗼 𝗮𝗰𝗰𝗼𝗺𝗺𝗼𝗱𝗮𝘁𝗲 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗻𝗲𝗲𝗱𝘀 across various platforms and use cases.• 𝗪𝗼𝗿𝗸𝗲𝗱 𝘄𝗶𝘁𝗵 𝗺𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝘁𝗲𝗮𝗺𝘀 including Edge, News and Prong to integrate personalization service. عرض أقل

  • Software Engineer 2 at Copilot

    Jul 2023 - now

  • Software Engineer at Skype

    Dec 2022 - Jul 2023

  • Software Engineer at Microsoft Shopping

    Nov 2021 - Dec 2022