Matthew White

Experience

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  US Navy

  Jan 2005 - Jan 2010

  Sonar Technician Second Class

  Work Center Supervisor: Managed a 5-man work center, achieving100% maintenance accountability during the period served as Work Center Supervisor. Required detailed and complex planning in order to implement a maintenance plan for three 6-month periods. Coordinated with chain of command to ensure little to no impact on the mission capability of an Arleigh Burke Class Destroyer during a 7 month Deployment. 2009 – 2010.Assistant Boarding Officer: As an E-5 performed the billet of an E-7 or above. Second in command during boarding operations. Gave pre/post briefings of boarding action to chain of command. 2009-2010Sonar Technician: Studied oceanography and sound navigation and ranging. During this period I learned to operate and configure the A/N-SQS-53C Sonar Suite, A/N-SQQ-28, A/N-SQR-19. As a sonar supervisor, I commanded and directed a 4-man watch team during antisubmarine operations and normal watch conditions. 2005-2010 Show less

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  North Suburban Access Corporation CTV15

  Feb 2014 - Aug 2015

  System Administrator

  Managed Kerio Connect 8.5 mail server, apple server 3.2.2, Filemaker 11, Virtualmin 4.14, Paralells 8, Apache 2.4 Webserver, DNS, NAS, Desktop Support. Experience with Python 2.7.Designed and implemented a Roku Channel for CTV15 using Brightscript 3.0

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  RazorSync

  Aug 2015 - Nov 2019

  Accomplished 100% requirement coverage reducing engineering mistakes due to lack of coverage.• Conducted daily scrums, backlog refinements, and planning sessions with engineering teams.• Conducted competitive analyses identifying key product discrepancies and improvements.• Completed a product redesign in React, implementing iterative design practices.• Formed a customer driven Product Advisory Group to identify product improvements and build out the engineering roadmapcreating and empowering promoters.• Implemented Kanban and Agile methodologies resulting in fewer bugs and increased the percentage and updates released onschedule.• Managed RazorSync’s iOS, Android, and Web applications ensuring usability, design continuity, and cross platform consistency.• Provided in depth product and technical support to customer success and sales staff.• Worked with the UI/UX designers to implement new product features. Show less RazorSync is a technology start up that provides Software as a Service (SaaS) as a Complete Mobile Field Services Software Solution. We specialize in optimizing and streamlining business' workflow to minimize cost and maximize profits of all sizes and industries. We specialize in HVAC, Plumbing, Electrician, Handyman, Pool Service and Property Management companies.As the Product Owner in an Agile Scrum engineering environment I work with customers to identify business needs while continually working to improve the product. While acting as the Customer Success Manager At RazorSync, I ensure that the customer is placed first and that they maximize the value and success of their businesses through utilization of our product. Show less

  • Product Manager

    Jan 2018 - Nov 2019

  • Customer Success Manager

    Aug 2015 - Dec 2017
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  Verse.ai

  Jul 2020 - now

  • Senior Product Manager

    Nov 2022 - now

  • Product Manager

    Feb 2022 - now

  • Enterprise Product Integration Specialist

    Mar 2021 - Feb 2022

  • Client Success Manager

    Jul 2020 - Mar 2021