Deep Enrich
Sarah Grace Junio
Technical Support Intern
141 followers
Dasmariñas, Calabarzon, Philippines
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About me
Routing and Switching Support Engineer | ECE, ECT, OC-A
Education
Far Eastern University
2018 - 2022Electronics Engineering Electrical, Electronics and Communications Engineering
Experience
Civicom, Inc.
Apr 2022 - Jul 2022Technical Support Intern
Ciena
Jan 2024 - nowRouting and Switching Support Engineer
Licenses & Certifications
- View certificate
CCNA: Introduction to Networks
CiscoDec 2021
- View certificate
Customer Service: Discovering Customer Needs
SkillsoftMar 2024 - View certificate
Customer Service: Engaging with Customers
SkillsoftMar 2024 
Licensed Electronics Engineer
Professional Regulation CommissionOct 2023- View certificate
Building Customer Relationships in a Virtual Environment
SkillsoftMar 2024 - View certificate
Customer Service: Interpreting Customers’ Service Priorities
SkillsoftFeb 2024 - View certificate
CCNA: Switching, Routing, and Wireless Essentials
CiscoJun 2022 - View certificate
Customer Service: Fostering a Service Mindset
SkillsoftMar 2024 Licensed Electronics Technician
Professional Regulation CommissionOct 2023- View certificate
Ciena Technology Program - Optical Communications- Associate
CienaFeb 2024
Honors & Awards
- Awarded to Sarah Grace JunioTop Performing Student (Top 8) - FEU Alabang ECE Department - Jul 2021
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