
Kristopher Cordero, MS, LPC-S, NCC, EMDR
Tier 2 Tech Support

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About me
Integrated Team Manager at GRAND Mental Health
Education

Bartlesville High School
1999 - 2002High School Diploma
Grand Canyon University
2011 - 2015Masters of Science Professional Counseling Graduate SchoolThe Masters of Science in Professional Counseling Degree requires 60 credit hours. The program’s courses were chosen to meet the academic requirements established by the National Board for Certified Counselors for the National Certified Counselor credential (NCC) and by Arizona Board of Behavioral Health Examiners. A Masters Degree in Counseling is a required step in 48 states including Arizona for individuals seeking to become licensed as counselors.

Oklahoma Wesleyan University
2002 - 2008Bachelors of Science Psychology, Undergraduate
Experience

WOW! Internet, Cable & Phone
Jul 2010 - Sept 2011Tier 2 Tech SupportImmediate critical essential duties include providing Tier 2 tech support and troubleshooting for VOIP phone services, video services, internet services, billing, and multiple computer operating systems.

New Life Church
May 2013 - Nov 2013Director of volunteer teamsEssential job duties include assisting with the screening and placement process of volunteers. Coordination of hosting events, and assistance with guest relations.

Wilson Psychological Associates
Feb 2014 - Jul 2014Office Assistant and Clinical InternClient Intake & Assessment: - Assist in conducting initial client interviews, gathering relevant personal history, and completing intake forms. - Support in the assessment of clients' mental health status, identifying symptoms, and documenting findings.Counseling & Therapy Support: - Participate in individual and group therapy sessions under the supervision of a licensed counselor. - Assist in developing and implementing treatment plans based on client needs. - Engage in therapeutic activities, including cognitive-behavioral therapy (CBT), mindfulness, and other evidence-based practices.Administrative Duties: - Schedule client appointments, manage calendars, and handle reminders or follow-up calls. - Assist in managing client files, ensuring confidentiality and compliance with HIPAA regulations. - Support billing processes by verifying insurance information and assisting with claim submissions.Supervision & Professional Development: - Attend regular supervision meetings with a licensed clinical supervisor to review cases and receive feedback. - Participate in training sessions, workshops, and continuing education opportunities. - Reflect on personal growth and areas for improvement within the counseling practice. Crisis Intervention: - Assist in responding to clients in crisis, providing immediate support, and connecting them with Show less

Youth and Family Services
Aug 2014 - Nov 2015Individual Counseling: - Conduct one-on-one therapy sessions with adolescents to address emotional and behavioral issues. - Develop individualized treatment plans based on assessments and client needs.Group Counseling: - Facilitate group therapy sessions to address common issues such as peer relationships, anger management, and substance abuse. - Promote a supportive group environment where adolescents can share experiences and learn from each other. - Encourage participation and ensure that group sessions are productive and therapeutic.Family Counseling: - Work with families to address family dynamics that may be contributing to the adolescent’s issues. - Provide guidance on effective communication, boundary-setting, and conflict resolution within the family. - Educate families about the adolescent’s condition and the treatment process, fostering a supportive home environment.Crisis Intervention: - Provide immediate support and intervention in situations where the adolescent is in crisis. - Assess the severity of the crisis and develop safety plans to ensure the well-being of the client. - Coordinate with emergency services or other mental health professionals if necessary.Education and Prevention: - Provide educational workshops and seminars for adolescents and their families on topics such as stress management, substance abuse prevention, and healthy relationships. - Develop and distribute educational materials to support the adolescent’s learning and development. - Participate in community outreach and prevention programs aimed at reducing the incidence of adolescent behavioral and mental health issues. Show less
Outreach Counselor
Mar 2015 - Nov 2015Clinical Counseling Intern
Aug 2014 - Mar 2015

GRAND LAKE MENTAL HEALTH CENTER
Nov 2015 - Nov 2016Therapist
GRAND LAKE MENTAL HEALTH CENTER
Dec 2018 - Oct 2020Therapist
GRAND Mental Health
Oct 2020 - nowCoordinate, synchronize, and manage the overall healthcare of assigned individuals/families.Must meet agency standards of service hours, productivity, and fiscal responsibility.Ensure successful and timely implementation of special projects, new services, etc. as required.Provide daily oversight to all assigned team members including coordination, planning and delegation of work to assist individuals/families. Team members may include a combination of bachelors level clinicians and/or Lived Experience clinicians.Review timecards for accuracy, approving time off requests, adjusting time entries as needed and final approving all timekeeping records for assigned team.Provide guidance and support to team members to resolve employee relations issues working with management team and Human Resources.Provide individual, family, and group counseling.Ensure implementation of all individual and family care plans.Screening and crisis intervention as directed.Assessment of individuals/families at initial and subsequent sessions to obtain information relevant to presenting problem, need for emergent services, and referral to appropriate clinical services.Provides diagnostic impression and treatment planning.Directs, facilitates, and documents treatment team meetings.Completes collaborative documentation of services in a thorough, accurate and timely manner.Ensures integrated teams clinical documentation is completed in a thorough, accurate and a timely manner.Consults with other agencies and professionals regarding individuals/families, including day care centers, schools, court systems, health clinics, physicians, clergy, other mental health professionals, etc. with appropriate releases of information.Participate in and document monthly peer case consultation/individual supervision to team members, appropriately identifying ethical concerns and staffing in accordance with protocol.Ensure assigned integrated team maintain respective credentials/certifications. Show less Transitional position from individual therapist to integrated team manager.Coordinate, synchronize, and manage the overall healthcare of assigned individuals/families.Must meet agency standards of service hours, productivity, and fiscal responsibility.Ensure successful and timely implementation of special projects, new services, etc. as required.Provide daily oversight to all assigned team members including coordination, planning and delegation of work to assist individuals/families. Team members may include a combination of bachelors level clinicians and/or Lived Experience clinicians.Review timecards for accuracy, approving time off requests, adjusting time entries as needed and final approving all timekeeping records for assigned team.Provide individual, family, and group counseling.Ensure implementation of all individual and family care plans.Screening and crisis intervention as directed.Assessment of individuals/families at initial and subsequent sessions to obtain information relevant to presenting problem, need for emergent services, and referral to appropriate clinical services.Provides diagnostic impression and treatment planning.Directs, facilitates, and documents treatment team meetings.Completes collaborative documentation of services in a thorough, accurate and timely manner.Ensures integrated teams clinical documentation is completed in a thorough, accurate and a timely manner.Consults with other agencies and professionals regarding individuals/families, including day care centers, schools, court systems, health clinics, physicians, clergy, other mental health professionals, etc. with appropriate releases of information.Participate in and document monthly peer case consultation/individual supervision to team members, appropriately identifying ethical concerns and staffing in accordance with protocol.Ensure assigned integrated team maintain respective credentials/certifications. Show less
Integrated Team Manager
Nov 2024 - nowIntegrated Team Manager
Aug 2021 - Nov 2024Team Lead Therapist
Oct 2020 - Aug 2021
Licenses & Certifications

Licensed Professional Counselor
Oklahoma State Board of Licensure for Professional CounselorApr 2021
Addiction Severity Index
ODMHSASMar 2015
American Society of Addiction Medicine
ODMHSASMar 2015
Teen Addiction Severity Index
ODMHSASMar 2015
Beck Depression Inventory
Aaron T. BeckNov 2014
Collaborative Assessment and Management of Suicidality
David A. JobesAug 2014
Prepare and Enrich Curriculum
Jan 2012
CPT
Medical University of South CarolinaSept 2020
EMDR Therapy Training
Institute for Creative MindfulnessJun 2021
National Certified Counselor (NCC)
The National Board for Certified CounselorsSept 2023
Languages
- enEnglish
- spSpanish
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