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Erick P.

Erick P.

North America and Costa Rica IT Service Delivery Manager

Followers of Erick P.1000 followers
location of Erick P.Costa Rica

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  • Timeline

  • About me

    Sr. IT Manager. MBA, A.I., ITIL 4, COBIT, SCRUM Master, Yellow Belt

  • Education

    • Universidad Latinoamericana de Ciencia y Tecnología

      2012 - 2013
      Licenciatura: Networking Engineering Telematics Networking Licenciatura Cum Laude Probatus

      ULACIT has being nominated three times as the best Costa Rica's private university and Central America by the QS World University Ranking.

    • Universidad Latina de Costa Rica

      2009 - 2012
      Bachelor's degree Computer Software Engineering

    • MIT Sloan Executive Education

      2020 - 2020
      Artificial Intelligence - Implications for Business Strategy

    • University of Minnesota - Carlson School of Management

      2015 - 2016
      MBA Exchange Student

      Ranked No. 10 nationwide by U.S. News and World Report, and featuring an up-to-the-minute curriculum, the Carlson Part-Time MBA imparts a comprehensive understanding of business that prepares you to excel in your field..#1 most flexible top-ranked MBA program in the US.#3 U.S. public university business faculty for intellectual contributions.

    • INCAE Business School

      2014 - 2016
      Master of Business Administration (MBA)

      Activities and Societies: INCAE entrepreneurship club The Financial Times has ranked INCAE as a top global MBA program and The Wall Street Journal has ranked INCAE Business School as one of the top 10 international business schools in the world.

  • Experience

    • Citi

      May 2022 - now
      North America and Costa Rica IT Service Delivery Manager

  • Licenses & Certifications

    • Cisco CCNA Accessing the WAN

      Universidad Latina de Costa Rica
      Aug 2012

    • Cisco CCNA LAN Switching and Wireless

      Universidad Latina de Costa Rica
      Aug 2011

    • Cisco CCNA Routing Protocols and Concepts

      Universidad Latina de Costa Rica
      May 2011

    • Cisco CCNA Network Fundamentals

      Universidad Latina de Costa Rica
      Dec 2010

    • Certified Support Professional I

      Hewlett-Packard
      Feb 2014

    • VMware Technical Sales Professional 5.0

      VMware
      Dec 2011

    • Certificate of Advanced Studies of the English Language

      Universidad Latinoamericana de la Ciencia y la Tecnología (ULACIT)
      Dec 2013

    • Cisco, DataCenter Unified Computing Design

      Fast Lane LATAM
      Feb 2012

    • VMware Sales Professional 5.0

      VMware
      Dec 2011

    • English Now Integrated Skills

      Centro Cultural Costarricense Norteamericano
      Nov 2007

  • Honors & Awards

    • Awarded to Erick P.
      Outstanding graduate from ULACIT ULACIT Jun 2015 I was interviewed by ULACIT as a successful graduate student. University report: http://www.ulacit.ac.cr/ureporter/?p=2371
    • Awarded to Erick P.
      Lic. Cum Laude Probatus ULACIT Dec 2013
    • Awarded to Erick P.
      CISCO TAC CHAMPS Cisco Systems Jul 2012 In recognition for the effort and contribution to the success of the account's program and goals
    • Awarded to Erick P.
      Pride Points Sykes Sykes Enterprises Oct 2010 In recognition for the outstanding contribution and efforts for the account..
    • Awarded to Erick P.
      Pride Points Sykes Sykes Enterprises Apr 2010 In recognition for the outstanding contribution and efforts for the account..
    • Awarded to Erick P.
      Silver Certification Award Sony Corporation Feb 2010 Based on Customer Support Excellence as measured by Customer Survey Responses

  • Volunteer Experience

    • Volunteer at Banco de Alimentos de Costa Rica (NGO)

      Issued by Hewlett-Packard on Mar 2014
      Hewlett-PackardAssociated with Erick P.