Sujit Manna

Experience

• 

  Greytip Software Pvt. Ltd.

  Sept 2007 - Oct 2009

  Implementation Engineer

  - Involved in deployment of entire application into client server and testing the functionality of software during all stages of the implementation life cycle.- Implementation involved porting data from excel to database through import tool. Configuring application as per client requirements.- Conducting UAT & providing training to process owners.- Providing solutions to issues occurred in live environment.- Coordinating with team members in analyzing and review of bugs found during Testing.- Closely worked with developers and system engineers to nail down the technical problems. Show less

• 

  ITISL

  Oct 2009 - Apr 2010

  Functional Consultant

  - Involved in installing and implementing the software according to customer needs.- Conducting training & support for the process owners.- Analyzing issues with developers regarding queries raised by the customers and providing appropriate solutions.

• 

  Nitman Software Pvt. Ltd.

  Apr 2010 - Aug 2011

  Senior Implementation Engineer

  - Involved in deploying and configuring the application as per process study done with the customer including testing and providing solutions / fixes to the issues occured.- Conducting UAT & providing training to process owners.- Documentation of new requirements and delivering solutions as per business.- Providing support after go-live to the customers.

• 

  Adrenalin.hr

  Aug 2011 - Jan 2016

  Senior Implementation Consultant

  - Create & manage work schedules allocated to team members along with monitoring project deliveries, support activities & escalations.- Independently managed implementation & support projects, right from scope definition, system study, project planning, resource planning, managing milestones & deliveries.- Regular interaction with business owners during pre-kickoff phase, process study phase, conducting Conference Room Pilots and GAP Analysis.- Handled Adrenalin PMO for providing support to implementation & support resources in the West region. Responsible for training resources (sales / implementation / support), providing support for latest service packs / hot-fixes, etc.- Provided pre-sales support to the Sales Team by conducting product demos & webinars, sales calls & responded to technical queries. Show less

• 

  Kuoni Tumlare

  Feb 2016 - now

  - Configuration of key annual processes in Workday (Performance & Talent Management Reviews, Absence Management, Expense Management, Compensation Reviews, Benefits, Business Processes, Reporting, etc.) and handling system backbone (security, integrations, releases etc.)- Work on contracting with vendors for license procurement and consulting services as and when required.- Independent lead of projects (e.g., implementing new functionalities and modules)- Maintain and manage interfaces for integrations related work to promote Workday as single source of truth for core employee database information. - Delivering dashboard reports to Leadership Team on a monthly and quarterly basis focusing areas of organization structure review, headcount analysis, KPI attrition out of cycle compensation changes, performance reviews.- Troubleshoot pain points and identify areas of improvement in BAU tasks to aid better data accuracy in the system.- Investigate and research solutions to various requests from the business using Workday Community.- Manage annual maintenance / clean-up activities involving HR Team.- Providing 3rd level support (HRM help desk inbox / support calls): ensure that user problems are identified, prioritized, researched, resolved, and followed-up quickly and competently. Analyze help desk enquiries to identify recurring user problems, recommend solutions, and to identify areas where help desk service and / or HRIS processes can be improved.- Communicating support promotion of HRM activities and development through regular communication updates on Intranet, Internet and other communication platforms. Aid HRIS/ WD release management communication and support training documentation updates as and when needed. Show less

  • Head Of HRIS

    Aug 2020 - now

  • Manager - HR Systems

    Feb 2016 - Jul 2020