Marina Cooreman

Experience

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  Dienst voor Toerisme Antwerpen

  Jul 1979 - Jan 1980

  Bediende
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  Commissariaat-Generaal voor Toerisme

  Jan 1980 - Jan 1981

  Bediende
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  Flandria

  Jan 1983 - Jan 1984

  Bediende
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  MensSana

  Jan 1988 - Jan 1990

  First & Second line Support
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  AIB

  Jan 1991 - Jan 1992

  Dactylo
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  Fournitures Techniques

  Jan 1998 - Jan 1999

  First & Second line Support
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  VRT

  Jan 1998 - Jan 2001

  Freelance
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  Ardatis

  Jan 2001 - Jan 2001

  Test engineer
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  Ahlers Logistics

  Jan 2002 - Jan 2003

  Secretaresse
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  Safmarine

  Jul 2003 - Jun 2012

  Business requirements for new CRM systemSalesforce.com administratorBusiness owner of current CRM systemConsultant RAD sessions with Maersk Line (Sister organization)Drive adoption of the Salesforce.com tool through process improvement and communication. Define project scope and planBusiness requirements gathering by organizing workshopsMap procedures and processesMap and manage development costsWork with external partner to develop several iterationsSet up test cycles for new iterationsManage regional super usersSet up communication with sales directors (STEERCO), super users and usersWork with sister company in developing their Salesforce org. Primary coordinator of projects that shape, evaluate and enhance sales processes and resultsBuilding process maps for entire sales processAssist and drive country sales teams through communicating strategy, setting targets and improvement of the processesRun process improvement projects (invoicing accuracy, sales performance, ...)Global administrator and focal person of customer master dataBuilding sales curriculum

  • Global CRM Manager

    Sept 2009 - Jun 2012

  • Salesforce.com administrator

    Sept 2009 - Jun 2012

  • Business Process Owner Sales

    Sept 2007 - Sept 2009

  • Corporate Webmaster

    Jul 2003 - Sept 2007
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  Gemeente Sint Katelijne Waver

  Jan 2007 - Jan 2012

  Gemeenteraadslid
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  AP Moller CB

  Mar 2012 - Jun 2012

  Strategic Salesforce.com Solutions Expert

  Spread the gospel, get people enthusiastic about the salesforce.com features, find solutions to current problems (of course by using SFDC), investigate new technologies and solutions and carry over as much as possible of my experience before the end of my contract.

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  GEN-C NV - PLATINUM SALESFORCE PARTNER

  Oct 2012 - Jan 2015

  SFDC Consultant & Trainer

  Gen-C focuses on helping companies improve their business by offering consultancy and outsourcing services, based on cloud computing. We provide Business/functional analyses, process review, salesforce implementation & development and training & adoption/change management services.My job is to grow the company and to increase the service offerings to all salesforce.com and force.com products.Current and past projects include : - Salesforce implementations for Creative agencies, housing agencies, publishers, ....- Building tailor made solutions for recruiters, based on force.com technology- Release management for enterprise projects- End User Training for Salesforce- ADM201 Administration training for new Salesforce Admins Show less

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  GEN-C NV - PLATINUM SALESFORCE PARTNER

  Jan 2018 - now

  Training projects:- Conceptualize and manage a Salesforce implementation in the hospitality industry, Tenerife, Spain- LMS Storyboarding and curriculum design for a Swedish Pharmaceutical Company- ADM201 Admin training in Germany, Italy, Belgium (both private and public)- ADM211 Admin training in Germany (both private and public)- SLS 101 Day in the Life of a Salesrep training in Germany and France (mostly private workshops)- Curriculum design & Development for Classroom training and LMS - Healthcare - Sweden - Training Consultant - Healthcare - France- Curriculum Development & Customer Training - Real Estate - Belgium- Customer training, Admin - OTC goods - Belgium- Business Consulting & Super User training - IT sector - Belgium- End User Training & Curriculum Design - Healthcare - France, Germany, UK- End User Training - Technology - German & Austria- Sales & Admin training, release management for Insurance Companies in Belgium (Liège) - Requirements capture & Curriculum Design for End User trainings in a Life Science Environment in France (Paris & Toulouse) Show less

  • Business & Salesforce trainer

    Mar 2015 - now

  • Certified Salesforce Trainer & Consultant

    Jan 2015 - now

  • Training Manager

    Jan 2018 - Nov 2019
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  Brightfox Belgium

  Jun 2019 - now

  • Training Manager & Salesforce Consultant

    Nov 2019 - now

  • Training Manager

    Jun 2019 - now