Mikkel Gundestrup Belling

Experience

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  Shell

  Oct 2011 - Jan 2013

  Fulltime Sales Assistant

  I was among the people in charge, when the managers were absent. I made sure that the station kept a fulfilling quality and kept a special focus on active selling. Among my duties was keeping it clean, making sure that we reached the sales goals, while still keeping a polite and friendly tone towards the customers.

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  Eplehuset AS

  Jan 2013 - Jul 2013

  B2B Assistant

  This job weighed in between business-customer service and warehouse management. I worked as the line between the placement of an order to the dispatch. I kept close contact to the account managers and the warehouse assistants to make sure that the orders were processed correctly and that the warehouse functioned optimally.*Warehouse Management*Customer communication*Apple Product Knowledge*SAP*Invoicing

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  Eplehuset AS

  Oct 2013 - Sept 2014

  Sales Assistant

  Eplehuset is a big norwegian Apple Product Reseller (APR) with 20 stores scattered in Denmark and Norway. By attaining a great knowledge of Apple products through personal interests and Apple Certified training programs, I sell products from one of the world's biggest tech companies. I'm a part of a little, yet effective store of Eplehuset, who has a great eye for details and customer service.*SAP*Active Selling*Certified Apple Product Professional*Customer Communication

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  Humac A/S

  Sept 2014 - Feb 2015

  Sales Representative
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  Brandiators A/S

  Mar 2015 - Sept 2016

  Sales and Marketing Representative - Samsung

  Brandiators is among the fastest growing sales and marketing agencies in Scandinavia. With more than 20 years of experience, we are working with some of the biggest brands, primarily within the IT industry.We execute thousands of consumer events, retail store visits, educational courses and much more every year. We are creating memorable experiences, cutting through the clutter, influencing customers and closing sales.- Elected as Team Supporter for up to 18 employees in central Jutland- Voted Rolemodel 2015 by my colleagues- Elected as Motivational person 2015 by my employers Show less

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  The LEGO Group

  Aug 2017 - now

  As a Senior IT Engineer, I help build and set the direction for our CRM/Integration architecture. I assist and mentor colleagues in how to provide the best product, while also building and navigating a complex tech stack. I'm the tech SME for the Marketing Solution, while serving as a trusted advisor to the business in sparring future solutions.- Building solutions/Automations (Power Platform & PowerApps)- Modern Integrations to/from other systems (e.g. CMS, ERP)- Mentoring- Solutions advisoryBuilding solutions within areas of:Marketing (Outbound & Real-time)SalesCustomer ServiceUnified Resource SchedulingCustom Model-driven appsPortals (Now Power Pages) Show less I work with development projects and operational support within Microsoft Dynamics 365 Customer Engagement (CRM). Our international team supports the LEGO Education sales force, customer service and marketing teams globally. I participate in the identification and resolution of gaps between CRM and business processes while taking an agile approach to the development of the system and processes.• Configuration of Dynamics 365 CE• Integration to ERP and CMS systems• Business process development• Facilitate master data maintenance• Utilizing the Power Platform to fit the business needs• Power Automate / PowerApps Portal expertise• Dynamics Marketing implementation and execution expertise Show less - Change Process management- Stakeholder Management- Communication- SharePoint Development- Process optimisationMy team is responsible for error corrections, change management and functionality of the PLM & DAM systems of LEGO. I contribute by assisting Architects, IT- and Process consultants in their daily work, making collaboration and communication easier laterally of responsibility areas and stakeholders. We are using Agile thinking with the implementation of Sprints in a Scrum environment Show less Shopper Marketing Agency, Graphic solutions - Digital Asset ManagementIn my internship at LEGO, I have combined my academic knowledge with hands-on experience in Corporate Communication. I was the primus motor on a new Digital Asset Management SharePoint Portal to support the LEGO Asset Portal, used by thousands yearly. The work included formulating a strategy, shaping the internal communication to suit our wide range of stakeholders, creating a communication channel, and planning the launch to achieve the best possible exposure in the organisation. Show less

  • Senior IT Engineer

    Jul 2023 - now

  • IT Engineer

    Sept 2020 - Jul 2023

  • Junior IT Consultant

    Jun 2018 - Sept 2020

  • Student worker - PLM & DAM

    Jun 2016 - Jul 2018

  • Intern - Digital Asset Management

    Aug 2017 - Dec 2017