
Bruce Hylton, PharmD, B.S.
Patient Services Coordinator

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About me
Doctor of Pharmacy (PharmD)| Bachelors of Science in Pharmacy Science (B.S.)| Bachelors of Science in Pharmacology (B.S.) |
Education

The University of the West Indies, Mona
2013 - 2016Bachelors Pharmacology Hons
Massachusetts College of Pharmacy and Health Sciences
2018 - 2024Bachelor's degree Pharmacy Science
Massachusetts College of Pharmacy and Health Sciences
2018 - 2024Doctor of Pharmacy - PharmD Pharmacy
Experience

Fresenius Medical Care North America
Feb 2018 - Aug 2018Patient Services CoordinatorHandled the processing and fulfillment of medications for patients registered with Fresenius Specialty Pharmacy.Offered clients general details regarding their co-payment, alternative medications, and total expenses.

Bournewood Health Systems
Jan 2019 - Sept 2023Pharmacy InternMaintained and supplied the nursing station with medications.Supported the pharmacist in administrative duties and performed weekly inspections of all nursing units to verify compliance with Joint Commission standards.

SULLIVAN'S HEALTH CARE, INC
Jan 2019 - Sept 2023Pharmacy InternEvaluated and triaged over 1,000 medication scripts weekly that were sent from hospitals and nursing homes for adjudication.Managed billing and payment processes for Omnicell on a per-cycle basis for every contracted nursing home. This ensured better financial management of nursing home medication while making the billing process more streamlined and effective.Enhanced operational efficiency and staff competency at Boston's largest long-term care pharmacy by designing an easily accessible training program that improved new hires understanding of pharmacy operations and familiarized them with company policies and procedure. Show less

Stop & Shop
May 2021 - Jun 2021Pharmacy Intern(IPPE)Maintained accurate inventory levels of the pharmacy's vaccine records. Efficiently processed medication orders received verbally from prescribers and managed both inbound and outbound medication transfers. Provided patient counseling on medication administration, side effects, and monitoring parameters, assisting as necessary to foster an environment conducive to efficiency, prompt service, and positive health outcomes.
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Boston Medical Center (BMC)
May 2022 - Jul 2022Specialty Pharmacy Patient LaisonMaintained client retention through follow ups, marketing, sales, advertisements and courtesy calls.Provide medication updates on delays, discontinuations, delivery status and readiness for pickup to patients enrolled in the HIV specialty pharmacy.Advocate medication safety by educating patients about the administration and potential side effects of HIV medication.

Brigham and Women's Hospital
Jun 2022 - Jul 2022Department of Quality and Safety InternPartnered with multidisciplinary teams to ensure hospital compliance with Joint Commission standards and integration of national patient safety goals in both inpatient and outpatient settings.Contributed to the maintenance of the safety reporting system, analyzing data trends, and creating analytical presentations using Microsoft PowerPoint.Engaged in collaborative case reviews with an emphasis on conducting root cause analysis.Facilitated the seamless transition of discharged patients from the hospital to rehabilitation facilities , ensuring continuity of care. Show less

Commonwealth Care Alliance
May 2023 - Jun 2023Pharmacy Intern (APPE)Improved patient care outcomes by leading the investigation and implementation of medication discontinuation strategies, which successfully reduced anticholinergic drug usage by 45% among 27,000 enrolled individuals.Aligned CCA`s formulary with Medicare's approved medication list, enhancing fiscal year projections and regulatory compliance for over 100,000 patients.

Walgreens
Jun 2023 - Oct 2023Pharmacy Intern (APPE)Promoted smooth operation through the maintenance of the pharmacy vaccine records.Efficiently refined medication orders received verbally from prescribers and managed both inbound and outbound medication transfers.Initiate patient counseling on medication administration, side effects, and monitoring parameters, thus creating an environment that fosters efficiency, prompt service, and positive health outcomes.

Codman Square Health Center
Aug 2023 - Sept 2023Pharmacy Intern (APPE)Enforced medication adherence during outpatient clinic appointments through patient counseling and Medication therapy management.Optimized patients health through the development of care plans, and medication interventions centered around the patient condition and goal.

Karyopharm Therapeutics Inc.
Oct 2023 - Jan 2024Pharmacovigilance InternDocumented adverse events associated with Selinexor and other chemotherapy drugs, employing MedRA coding to establish causality.Initiated weekly reconciliations of adverse events, presented ISCR narratives, addressed inbox queries, and provided case management support.Performed end-to-end case processing of ICSRs, including data entry/triage, narratives, and quality review.Provided oversight of case processing, including in-depth analysis and presentation.Ensured thorough documentation and data capture from MedWatch forms through the utilization of the Argus database.Initiated audits on reports from external clients to verify data accuracy and validity, including running E2B reports for Karyopharm external clients.Supported the pharmacovigilance team with various ad hoc projects such as presentations, document reviews, archiving of literature search results, and facilitating interdepartmental collaborations. Show less

Beth Israel Deaconess Medical Center
Jan 2024 - Feb 2024Pharmacy Intern (APPE)Enforced guideline-based recommendations for a world-renowned cardiology team during rounds, promptly addressing cardiovascular concerns and conditions.Enhanced medication management and healthcare outcomes through the detection of cardiovascular drug interactions as well as leveraging cutting-edge technology along with treatment modalities.Advocated for safe medication administration practices through the identification and discontinuation of high-risk drugs.

Shriners Children's
Feb 2024 - Mar 2024Pharmacy Intern (APPE)Enhanced patient health outcomes through the proactive engagement of medication management for pediatric and adolescent patients admitted to the burn ICU.Actively engaged in daily operational meetings providing clinical overviews of patient care plans discussed on rounds.Presented patient case reviews on complex antimicrobial treatments.Advocated for (anti-factor Xa) testing for patients on heparin therapy at Shriner's Hospital.
Licenses & Certifications
- View certificate

Drug Safety: Pharmacovigilance
Johns Hopkins UniversityOct 2025 - View certificate

Fundamentals of Good Clinical Practice: Prep and Personnel
NovartisSept 2025 - View certificate

Fundamentals of Good Clinical Practice: Recruitment & Trial
NovartisSept 2025 - View certificate

Introduction to Good Clinical Practice
NovartisSept 2025 
Pharmacy Based Immunization Delivery
American Pharmacists AssociationFeb 2021
Registered Pharmacy Intern
Commonwealth of MassachusettsMay 2020
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