Maira Correia-Angis, MBA

Experience

• 

  Bank of America

  Sept 2014 - Dec 2015

  Claims Analyst

  Resolving customer merchant, credit, or ATM claims within the bank's policies and procedures. Investigate and decision incoming claims using multiple systems and tools; resolve differences . Maintaining internal operational and financial controls and ensures that they are observed for all assigned cases. Ensures that all cases are resolved in compliance with industry regulations and bank procedures

• 

  Edge Technology Services

  Mar 2016 - Oct 2017

  Copy Specialist

  •Build effective relationships at agencies through on-going communication with various departments i.e. Sales, Commercial Operations, Agency Traffic and accounting•Coordinate issues with Sales, Clients Service and Commercial Operations•Input Wide Orbit or other traffic software to manage deals•Support and enhance agency relationships by monitoring requests and ensuring commercial spots are scheduled according to agency traffic instructions•Solicit advertising agencies for commercial copy rotations, locate pending tapes, and insert copy revisions•Communicates daily with Commercial Operations to resolve any traffic issues and reconcile discrepancies•Work closely with HCL off-shore team, billing, and A/R teams to identify and reconcile any discrepancies related to copy input errors Show less

• 

  Avid Marketing Group

  Oct 2017 - Apr 2019

  Associate Project Manager

  • Coordinated all projects assigned, including program set up in their project management tool, to be leveraged by the internal team. • Prepared content for consumer promotions, secured program approvals from all required sources, managed consumer communications, fulfilled various program elements. • Communicated with vendors. • Researched/troubleshoot campaign inquiries from clients and consumers. • Oversaw/managed projects through its entirety; communicated and worked with various teams like the Graphic Design team, Analytics and Billing teams to optimize client experiences for each campaign. Show less

• 

  Dotdash Meredith

  Jul 2019 - now

  • Maintaining product vision, requirements gathering and team roadmap as applicable, while maximizing resources and prioritizing the greatest opportunities and capabilities to drive goals• Collaborating with developers, offshore engineering teams, and other stakeholders across the company to bring the vision to life – ensuring requirements are clear and rational, making trade-offs as needed, and delivering a finished product that achieves its goals, on schedule• Working with technical leads to ensure their teams have ticketing and documentation support• Engage across functions with multiple stakeholders, translate requirements into well documented product features• Lead refinement sessions to maintain a consistently up-to-date backlog of clearly defined features/stories• Fully document product features and capabilities in JIRA, ensuring all stories have acceptance criteria that is clear and can be measured• Collaborate across teams and with engineers and other product owners, to identify the best technical solution for a feature or capability that meets the needs of the clients Show less • Engaging with business stakeholders to understand, plan and execute the desired customer outcomes for new marketing campaigns. • Understanding and partnering with all departments, translating and working with Creative Services, Product and Engineering teams to enable the customer experience for each marketing campaign.• Utilizing internal systems and tools to enable new marketing campaigns to be launched. • Serving as a liaison between departments as part of new campaign launch planning. Assisting in day-to-day marketing campaign setup. Show less

  • Associate Product Owner

    Jan 2021 - now

  • Marketing Operations Associate

    Jul 2019 - Jan 2021