Selvi A

Experience

• 

  Goldman Sachs

  Mar 2005 - Jun 2006

  Financial Analyst

  • Responsible for the reconciliation of the internal books and records' position with that of the Clearing Agent Account positions; liaised with the External Clearing Agents• Trained for a period of 3 months in Goldman Sachs International, London and successfully transitioned the process. • Key member of the transition team, creating procedure guides and contact lists.• Chosen as a back-up for the team leader.

• 

  ANZ

  Nov 2011 - May 2015

  • Managing a team responsible for the analysis of the financial statements and risk grading of the Commercial, Business Banking, Rural Business Banking and Private Banking customers in Australia.• Manage and maintain key Service Level Agreements parameters viz., accuracy, turn around time, productivity, utilizations, Output per paid hours and others.• Review and publish the periodical reports on the performance of the team to internal and external stakeholders.• Monitoring and improving the performance of the 26 member team by conducting monthly one-on-one, providing them coaching assistance.• Responsible for managing the process training for the Credit processing team which has 69 staffs; including the cross skilling and up-skilling quotient of the teams.• Appointed as an “Acting Senior Manager” for 4 months for the Credit Processing team during the absence of the manager.• Managing and reviewing the “Statement of Work” document for the process; liaise with the stakeholders and the Business Unit (BU) Heads to get the sign-offs.• Reviewing and approving on procedure guides. Show less • Preparation and review of training documents and procedure guides for new processes.• Review and updating of training documents, procedure guides and process maps for existing processes.• Training staff on various within the Lending Operations team.• Identifying and understanding training and development needs of team members and providing training as per the “Training Need Analysis”. • Monitoring of cross skill matrix and enabling cross skilling of team members.• Established and managing of “Learning Centre” – The Virtual University.• Backup for the Business Unit head for short term in his absence.• Managed the transition of Credit Analysis processes for Singapore and Hong Kong.• Initiated the Early Alert Report process for Singapore and Hong Kong.• Creation of training documents for transition projects. • Introduction of Learning Passport.• Introduced Makers-Accreditation Framework.• Introduced Checkers-Accreditation Framework. Show less

  • Operations Manager

    Nov 2006 - May 2015

  • Training and Development Manager

    Nov 2011 - Mar 2013
• 

  First American (India)

  Feb 2019 - Aug 2019

  Deputy Manager

  Handling a 161 member team who are responsible for managing the Title Insurance for First Canadian Title. Manage the key performance indicators for the process. Responsible for working with the RPA team on process automation. Part of the organization wide "Great Places To Work" Initiatives. Responsible for goal setting, performance management and internal process audits.

• 

  Amazon

  Jun 2020 - Oct 2022

  • Operations Manager

    Sept 2021 - Oct 2022

  • Operations Manager

    Jun 2020 - Aug 2021
• 

  Target

  Oct 2022 - Nov 2023

  Manager Merch Payable