Adina Chiuta

Adina Chiuta

Customer Service Operator

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  • Timeline

  • About me

    Project Management Officer at IBM

  • Education

    • Technical University of Civil Engineering Bucharest - UTCB

      2013 - 2015
      Master’s Degree Technical Translations and Interpretation

      Activities and Societies: Translation of various technical texts; Consecutive and Simultaneous Interpretation English-German

    • Zinca Golescu National College, Pitesti

      2006 - 2010
      High School Philology

      Activities and Societies: English Major

    • University of Bucharest

      2010 - 2013
      Bachelor’s Degree Language Interpretation and Translation

      Activities and Societies: Translation, Linguistics, Interpretation English-German

    • University of Vienna

      2018 - 2018
      B2/2 Certificate B1/2 - B2/2 German Language Semester B2/2 - Sehr gut
  • Experience

    • Competence Call Center

      Jul 2012 - Sept 2012
      Customer Service Operator

      Project name: Ryanair AirlinesResponsibilities:assisting customers and offering them proper information on their flight reservations

    • GENPACT

      Sept 2013 - Jan 2014
      Process Associate

      Responsibilities:- 1 month training program – German skills, Finance & Accounting Overview, Excel Overview, Interpersonal Skills- trainee on Order Management at Momentive Materials

    • IBM

      Feb 2014 - Nov 2017

      Responsibilities:- Provide necessary business information and keep tracking reports;- Ensure deliverables are prepared to satisfy the project requirements and schedule;- Monitor projects and ensure effective implementation of activities; - Deliver reports on the project status to team members, upper levels;- Financial management: billing requests and tracking, populate forecast data, provide cost and revenue summaries, ensure expenses are billed;- Keep tracking reports;- Prepare and edit direct correspondence, briefing materials, reports;- Prepare and distribute meeting minutes and action items to support follow-up action;2015 - Fly in Frankfurt, Germany; project takeover2016 - Fly in Munich, Germany; project takeover Show less

      • Project Management Officer

        Jul 2014 - Nov 2017
      • ISH Corrector

        Feb 2014 - Jul 2014
  • Licenses & Certifications

    • Project Management Orientation

      IBM certification
    • B1/2 - B2/2 German Certificate

      Sprachenzentrum Universität Wien
      Jun 2018