
Marta Budziak
Leading Charge Hand/ Customer Service Representative

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About me
Junior Accountant
Education

Global Edulink
2016 - 2017Business Administration and Management, General
Stockport College
2014 - 2015Hair, Photography and Media Makeup Level 2Hair, Photography and Media Makeup Level 2

Stockport College
2014 - 2015Functional Skills Qualification in English at Level 2
Stockport College
2013 - 2014Functional Skills Qualification in English at Level 1
College of Economics, Poland
2004 - 2007Administration & Economics
Manchester Community College
2013 - 2014Beauty Therapy Level 1
Wyższa Szkoła Bankowa w Poznaniu
-Licencjat (Lic.) Psychologia w biznesie
Uniwersytet WSB Merito Poznań
-Licencjat (Lic.)
Experience

Johnsons Apparelmaster formerly Cannon Textile Care
Jun 2007 - Jul 2012Leading Charge Hand/ Customer Service Representative• Established relationships with new customers• Maintained existing customer database throughout face to face meetings, emails and over the phone• Kept Management daily updated with record of sales and orders – Tracked progress of existing orders by contacting or liaising with suppliers• Effectively carried out relevant paperwork

Money Boomerang
Jan 2013 - Aug 2015Administration Assistant• Processing of high volumes of inbound emails and post from customers, banks, building societies and other lenders as well as authorities such as the Financial Ombudsman Service• Scanning and document processing – tracking, prioritisation and routing of different document types• Responsible for general administration including stationery• Actioning reports produced from an in house ERP system ‘Aquarium’ and excel files• Day to day contact via email, post and telephone with customers and financial services providers Show less

H&M
Jul 2015 - Oct 2016Team Lead
Bobbi Brown Cosmetics
Jun 2016 - Dec 2016Makeup Artist
JPS FINANCIAL LTD
Sept 2016 - May 2017Administration Assistant/ Pack Processor• Processing new packs and generating letters for the banks and clients• Dealing with clients over the phone using our phone gathering information or resolving any queries• Creating excel spreadsheets of targets and daily figures• Dealing with different banks and brokers for missing information or customer account details• Updating company system with new informaition gathered from clients and banks• Day to day contact via email, post and telephone with customers and financial services providers Show less

Bridgestone EMIA
Oct 2017 - now•Przygotowywanie, prowadzenie i weryfikacja dokumentacji pracowniczej związanej z nawiązaniem, przebiegiem i ustaniem stosunku pracy oraz umów cywilnoprawnych (umowy o pracę, umowy cywilno-prawne, świadectwa pracy, aneksy, zaświadczenia)•Obsługa kadrowa pracowników•Wprowadzanie i aktualizacja danych w systemie kadrowo-płacowym (dane osobowe, dane czasowe, kary, nagrody, benefity, szkolenia)•Wprowadzanie i aktualizacja danych w systemie kadrowo-płacowym (dane osobowe, dane czasowe, kary, nagrody, benefity, szkolenia)•Przygotowywanie dokumentów do archiwizacji Show less
Junior Accountant
Dec 2018 - nowAsystent HR
Oct 2017 - Nov 2018
Licenses & Certifications

Functional Skills Qualification in Mathematics Level 1
Pearson plcJun 2014
PEARL (Personal, Employability, Achievement and Reflection for Learning)
Graded Qualifications AllianceSept 2014
Level 1 Introduction to the Hair and Beauty Sector
City & GuildsJul 2014
Functional Skills Qualification in English Level 1
City & GuildsJul 2014
Business Administration Diploma
Global EdulinkJul 2016
II stopień - Kurs dla kandydatów na specjalistę ds. rachunkowości (samodzielnego księgowego)
Stowarzyszenie Księgowych w Polsce. Oddział Wielkopolski w Poznaniu.Oct 2020
Level 1 Award in Customer Service (Hairdressing and Beauty Therapy
City & GuildsAug 2014
I stopień - Kurs podstaw rachunkowości - dla kandydatów na księgowego
Stowarzyszenie Księgowych w Polsce. Oddział Wielkopolski w Poznaniu.Apr 2019
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