Priya Kumari

Experience

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  Tech Mahindra

  Sept 2021 - Oct 2021

  Customer Service Associate

  Flipkart process : As a Customer Service Associate, *I handled customer's need and concern related to flipkart services with a objective of maintaining a positive CRM with flipkart. *Interacted with customers with high AHT to resolve their problems and meet SLA requirements.*Also recommended the products and services to the customers according to their needs and requirements. *Recommended new products or services or make suggestions for improvements by identifying relevant features and benefits of flipkart. Show less

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  BYJU'S

  Jan 2022 - Mar 2022

  Business Development Trainee

  *As a trainee, I was working in a team of go-getters to help spread the Byju's way of learning in different parts of India.*I was showcasing the unique Byju's way of learning to the students and parents by booking VC sessions through outbound calls. *I tried to make sales through virtual meetings by mentoring children and tried to explain the way of learning at Byju's to the parents.*I also handled my daily SLA requirements.