
Phillip White Jr.

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About me
Chief of Staff and Senior Advisor, NC Department of Health and Human Services
Education

University of Arizona
2015 - 2017Master of Business Administration (M.B.A.) Economics
University of Arizona
2010 - 2015Bachelor’s Degree Accounting
Regent University
2017 - 2020Doctor Strategic Leadership
Experience

United States Army
Oct 2005 - Apr 2016As an Operations Manager, I was charged with providing leadership, development, and direction to a team which oversaw the evaluation of conventional and unconventional clients in the fields of performance, fiscal accountability, training, and safety. I used excellent oral and written communication to maintain rapport with client leadership while helping them to develop or improve their own company's policies and procedures. In addition, I continuously followed trends in the marketplace related to the company's products and/or services. Lastly, I remained educated and up to date on changes in government rules and regulations related to labor issues, safety requirements, and environmental issues. Some notable responsibilities and accomplishments include:● Analyzed and evaluated client strategic practices through the creation of scenario-based testing and interagency collaboration, creating recommendations to improve their business functions.● Managed a staff of thirty-three (33) employees toward the successful accomplishment of annual organizational training and readiness goals.● Improved organizational internal controls, necessary to streamline product and resource development for both host and client-based companies. Show less As a Recruiting Manager, I directed and lead an Army recruiting station responsible for an area covering 63 square miles. Supervised eighteen (18) senior and junior recruiters in all aspects of full life cycle recruiting, and was directly responsible for their professional growth and development. Established and maintained relationships with local high schools and colleges, as well as community leaders and civicorganizations. Implemented and maintained a recruiting production management system to include the planning and execution of lead generation activities. Some notable responsibilities and accomplishmentsinclude:● Authored an analytic-based recruiting approach based upon market share and demographic information, increasing yearly production by 80 percent.● Collaborated with local civic organizations and other business partners to foster a positive working relationship within the surrounding community.● Provided expert advice and consultation to leadership at multiple echelons, on complex, multifaceted policy and procedural issues involving advertising, interviewing, and assessments. Show less
Operations Manager
Nov 2011 - Apr 2016Talent Acquisition Manager
Oct 2005 - Nov 2011

The Home Depot
Apr 2016 - Apr 2017Operations ManagerAs an Operations Manager, I was charged with the supervision of Inbound and Facilities/Warehouse Operations. This included analyzing trends and performance measures to improve the efficiency of operations. Recommending alternatives for work methods, procedures, controls, and staffing to achieve timely processing or product. Ensuring a culture of safety throughout the organization by following organization and federal policies and procedures. Training and developing associates throughinformal and formal job performance based feedback. Develop strategies nd objectives to maximize productivity and lessen expenses. Some notable responsibilities and accomplishments include:● Assisted General Manager and Assistant General Manager with evaluating the effectiveness of, and recommending alternatives for, work methods, procedures, controls and staffing to achieve accurateand timely production results, improving operational efficiency by 30%.● Developed a staff of fifteen (15) employees using innovative training practices, to foster a culture of optimism and collaboration through empowerment and sound decision making.● Developed strategic plans and managed workloads to ensure cost-effective operations that mitigated unnecessary expenses that might jeopardize efficient and appropriate facilities management. Show less

City Of Lacey
Apr 2017 - Aug 2018Human ResourcesAs a Human Resources Department Assistant III, I was responsible for providing technical and administrative assistance through a complete and thorough working knowledge of City and departmental policies and procedures. My responsibilities included special projects for both the Human Resources Department, City Council, and the City of Lacey; records coordinator for the department; and all aspects of full life cycle recruiting. My unique mix of responsibilities meant that I regularly interacted with a variety of stakeholders in the City of Lacey and surrounding municipalities. Some notable responsibilities and accomplishments include:● Planned, constructed and instructed departmental and citywidetraining on customer service and principles of leadership - trainingover 95% of all city employees.● Acted as a research conduit for the department, providing analysisand consultation on local, state, and federal legislative matters, andpresented findings to department and agency leaders.● Performed special projects for the City Manager/City Council andpresented research and findings to various governmental committees. Show less

WA Department of Children, Youth, and Families
Aug 2018 - Jan 2019Recruiter/Outreach SpecialistIn this role, I work with external and internal partners to design anequitable, diverse, and inclusive recruitment strategy focused on creatinga workforce that is representative of the areas and customers we serve.As an ambassador for a new state agency I am charged with cultivatingrelationships with community members, hiring authorities, and affiliatedorganizations; working to understand their needs and how ourorganization can improve levels of service. Additionally, I providetraining and mentorship to junior recruiters, hiring authorities (or theirdesignee), and HR staff on the NeoGov Online Hiring Center and Insightplatforms, interviewing skills, sourcing techniques, and recruitment bestpractices. Some notable responsibilities and accomplishments include:● Plan, organize and implement various diversity outreach efforts and strategies for critical and hard to fill vacancies, creating innovative recruitment solutions to strengthen diversity, inclusion, and cultural competencies across the agency.● Conduct outreach events to intentionally attract transitioning military members, veterans, and military spouses to the agency, while simultaneously working with hiring authorities to better understandthe transferability of their professional skills.● Established repeat hiring authority relationships while providing coaching and consultation at all levels of the hiring process. Show less

Washington State Department of Licensing
Jan 2019 - Apr 2021Deputy Assistant Director, Business Professions Division
Washington Employment Security Department
Apr 2021 - Apr 2023Assistant Commissioner, Director of Organizational Excellence
Dec 2022 - Apr 2023Director, Adminstrative Services Division
Apr 2021 - Dec 2022

Washington State Employment Security Department
Apr 2023 - Jun 2024Deputy Commissioner
NC Department of Health and Human Services
Jun 2024 - nowChief of Staff and Senior Advisor
Licenses & Certifications

Security Clearance
Nov 2011
Honors & Awards
- Awarded to Phillip White Jr.Dean's List Ashford University Jul 2015 Dean's List 2010-2015
- Awarded to Phillip White Jr.Member - Golden Key International Honour Society Golden Key International Honour Society Jul 2015 Golden Key is the world's largest collegiate honor society. Membership into the Society is by invitation only and applies to the top 15% of college and university sophomores, juniors and seniors, as well as top-performing graduate students in all fields of study, based solely on their academic achievements.
- Awarded to Phillip White Jr.Member Veterans National Honor Society SALUTE Veterans National Honor Society Jul 2015 An honor society reserved for students achieving a GPA of 3.5 or higher, while serving as a member of the Armed Forces.
- Awarded to Phillip White Jr.Member - Alpha Sigma Lambda Honor Society Alpha Sigma Lambda Honor Society May 2012 Invitation to the Alpha Sigma Lambda Honor Society is limited to the top twenty percent of students within the undergraduate population, based upon GPA ranking.
- Awarded to Phillip White Jr.Glen E. Morrell Award for Recruiting Excellence United States Army Recruiting Command Jan 2011 The Glen E. Morrell Award is the preeminent United States Army Recruiting award for recruiting excellence.
Volunteer Experience
Volunteer
Issued by Tacoma/Pierce County Habitat for Humanity on May 2009
Associated with Phillip White Jr.Veteran Mentor
Issued by BOOTS TO SHOES FOUNDATION on Nov 2017
Associated with Phillip White Jr.Member Board of Trustees
Issued by South Sound YMCA on Sept 2022
Associated with Phillip White Jr.Baseball Coach
Issued by Joint Base Lewis-McChord, Child and Youth Services on Feb 2014
Associated with Phillip White Jr.
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