Tiffany Harriott

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Covington, Georgia, United States

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Timeline
About me
Business Owner at Cowrie Mama Inc
Education
- Johnson & Wales University
  2004 - 2006
  Associate's Degree Baking and Pastry Arts
  I have successfully completed credited courses in Hot and Cold desserts, Breads an Rolls, Chocolate and Sugar Artistry, Hot and Cold Decorating and Advanced Cake Decorating.
- Monroe College
  2006 - 2008
  Bachelor of Business Administration (B.B.A.) Hospitality Administration/Management
  I have successfully completed courses in Room Divisions Management, Human Resource Management, Customer Service, Marketing, Labor Relations and Hospitality Law.
Experience
- Charbonnel et Walker
  May 2005 - May 2007
  • Produced various pastries and developed seasonal menus• Created displays according to daily activities or events happening in the store• Preformed the duties of a Barista Trained incoming applicants how to operate the shops P.O.S. system, barista duties, and light prep work in the kitchenPerformed supervisor duties to open and close the shopAssisted and contributed to the creation of various pastries and specialty beverages.
  - Pastry Chef
    May 2005 - May 2007
  - Barista
    May 2005 - May 2007
- Saks Fifth Avenue
  May 2005 - May 2007
  Sales Associate
- Dean & Deluca
  Feb 2008 - Aug 2009
  Bread and Pastry sales
  • Tracked daily sales with intent to increase stores revenue• Responsible for training incoming applicants and customer service staff•Helped to improve service based on information collected from client feedback
- Eataly
  Sept 2010 - May 2015
  Handle and resolve customer inquires, complaints and general feedbackAppointed as initial responder and liaison between Eataly and potential vendors, private events and press inquiresAcquired in depth skills with the companies POS systems (Counter Point & Digital Dining)Created and edited the monthly staff newsletter, which informs and teaches the staff product knowledge, Italian culture and spotlights employeesAssist customers with exchanges, store credits and refundsEnsure positive customer experiences and a positive company image Show less
  - Guest Relations
    Nov 2013 - May 2015
  - Fresh pasta production/sales
    Jan 2011 - Nov 2013
  - Bakery
    Sept 2010 - Jan 2011
- Richardo Steakhouse
  Oct 2015 - Dec 2016
  Manager
- Maison Kayser USA
  Oct 2015 - Apr 2016
  Store Manager
- Blukarma Foods
  Jan 2016 - now
  Independent Business Owner
  Creative Catering
- The Meatball Shop
  Jul 2016 - Aug 2017
  Manager
- Karma Skincare by Blukarma
  Aug 2017 - now
  Small Business Owner
  Karma Skincare by Blukarma provides all natural products that nurture the skin. With an array of scented and natural moisturizers, deodorants, salt scrubs, and face masks to name a few, Karma Skincare also offers products to aide in spiritual upliftment and balance.
- NYU Langone Health
  Sept 2017 - Jan 2018
  Dietary Aide Supervisor
  Assist in hiring, training and reviewing performance of staff. Ensure food service is in compliance with nutritional, safety, sanitation and quality standards, state and federal regulatory requirements. Assess and meet nutritional needs of elderly or nursing care patients. Schedule and receive food and beverage deliveries. Prepare a variety of foods according to patient's meal plan.
- AMSTERDAM NURSING HOME CORPORATION
  Feb 2018 - Apr 2018
  Dietary aide supervisor
  Assist in hiring, training and reviewing performance of staff. Ensure food service is in compliance with nutritional, safety, sanitation and quality standards, state and federal regulatory requirements. Assess and meet nutritional needs of elderly or nursing care patients. Schedule and receive food and beverage deliveries. Prepare a variety of foods according to patient's meal plan.
- Babeth's Feast
  Apr 2018 - Nov 2018
  Key holder
- Nyc department of education ofns
  Dec 2018 - Sept 2019
  School food service manager
  1. Plans and reviews menus according to USDA Nutrition Standards for School Meals; ensures maximum utilization of foods donated by the Federal Government.2. Makes assignments and trains personnel while supervising, directing, and evaluating their work; prepares payroll for employees. 3. Educates students on the importance of eating healthy meals; interprets school lunch objectives to principals, teachers, students, and parents.4. Ensures that cost per meal is maintained at acceptable levels.5. Prepares required records and reports.6. Responsible for increasing participation in the School Meals Breakfast and Lunch programs.7. Prepares payroll and scheduling of kitchen staff Show less
- Cowrie Mama Inc
  Jan 2020 - now
  Business Owner
  Cowrie Mama inc is a new approach to travel and tourism in these current times. We are currently hosting an Airbnb in the heart of Columbia, SC. This experience will allow guests to enjoy a comforting and cozy stay in one of our condo's while having the opportunity to purchase displayed goods and exclusive artwork on our company website. The "Le Geechie Experience" themed stay has an Afro-Caribbean and natural feel for our guests to enjoy.
- Self-employed
  Mar 2022 - now
  Nike Athlete / Sales Representative
Licenses & Certifications
- Serve Safe
- T.I.P.S.
  Aug 2014
- Food Handler Cards
  NYC Department of Health and Mental Hygiene
  Feb 2018
Volunteer Experience
- meals on wheels
  Issued by Johnson & Wales University on Feb 2006
  Associated with Tiffany Harriott