Magdalena Palkij

Experience

• 

  Electrolux

  Feb 2014 - Jan 2019

  I am responsible for coordinating and improving global development assessments. Receiving requests from HRBPs from all over the world, coordinating, tracking and finalizing the assessments. Preparing ad hoc reports on request. Additionally I am also responsible for two major leadership trainings. My main duties are contacting external vendors to schedule training calendars, setting up portfolio in our systems, taking part in nomination processes as well as taking care of all charges connected both to trainings and assessments. Show less Managing the global corporate Citi Mastercard program serving as a liaison between the cardholders and the bank. Revision of procedures, guidelines, and policies that govern the corporate card program. Communicating and maintaining adherence to guidelines included in the Travel Policy.Troubleshooting and handling global queries regarding corporate credit cards, e.g. statement inquires, payments, administrative changes, credit limits, fraud inquiries, credit refunds, and many more. Processing applications for new cardholders; handling terminations. Controlling and escalation of delinquency rates. Notifying delinquent cardholders of past due balance. Solving issues regarding payment allocation. Show less

  • Talent, Learning & Development Specialist

    Nov 2017 - Jan 2019

  • Travel&Expense Clerk

    Feb 2015 - Nov 2017

  • Citi Mastercard Program Administrator

    Nov 2016 - Jan 2017

  • AP COGS Clerk

    Feb 2014 - Feb 2015
• 

  Engage ESM, an Eviden Business

  Jan 2019 - now

  -Direct manager for a team of 21 ServiceNowConsultants(Holiday planning, conducting one to one sessions, performance review, resolving and support ad hoc issues, salary review)Management of the Company Training Cataloguecontent.-Management of the ServiceNow Certification andindustry methodology (e.g. ITIL, SCRUM)-Management of the Soft-Skills and wider Businessunderstanding training program.-Management of Consultant Profiles and Skills matrix.-Working with third-party vendors and suppliers. Show less - Management of the Company Training Catalogue content.- Management of the ServiceNow Certification and industry methodology (e.g. ITIL, SCRUM)program.- Management of the Soft-Skills and wider Business understanding training program.- Management of Consultant Profiles and Skills matrix.- Working with third-party vendors and suppliers.- Generation of weekly and monthly reports regarding Training and Certification.- Input to Consultant Development Management toolsets (Saviom, SalesForce, SharePoint).- Management of documents, files and systems accesses.- Support of Consultant Development Management team. Show less

  • Consultant Development Manager w Engage ESM an Eviden Business

    Jan 2020 - now

  • Consultant Development Manager

    Jan 2020 - now

  • Consultant Development Administrator

    Jan 2019 - Jan 2020