
Raquel Aranda Anades
Psychology Intern

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About me
Human Resources Manager at IBM Global Services Redes de Ordenadores y Servicios S.A & IBM INTERNATIONAL SERVICE CENTER
Education

Arturo Soria Conservatorium
2013 - 2019Trumpet
Universidad Complutense de Madrid
2011 - 2016Bachelor’s Degree Psychology
Universidad de Alcalá
2016 - 2017Master’s Degree Professional Development
CESMA Business School
2017 - 2018Master's degree Human Resources Development and Management
CEF Centro de Estudios Financieros
-Labor Relations Labor and Industrial Relations
Experience

Fundación para la Convivencia Aspacia
Apr 2015 - Jun 2015Psychology InternRoles and Responsibilities:• Selection of monetary help that the Spanish Government and different foundations or NGO´s like WAVE (Women Against Violence Europe) offer and that ASPACIA could apply for.• Development of a project in order to help refugees women in Syrian and Lebanon conflicts.• Development of group dynamics for interventions in prisons.• Justification for the development of a project against bullying in Spain.• Individual support and intervention in a legal case of homophobia and racism.• Course against violence in a Spanish prison (Soto del Real).Skills developed with this experience:• Research and ability to apply big loads of information to practical cases.• Strong creativity.• Ability to work under pressure• Embrace challenge.• Accomplishment of objectives and goals within a deadline. Show less

IBM
Mar 2016 - Feb 2017Talent Acquisition InternRoles and Responsibilities:• Accountable for the day-to-day recruiting efforts ensuring that Hiring Managers are consulted and that requisitions are filled timely and with appropriately matched candidates. Accountable for ensuring they meet or exceed standard operating metrics.• Designing recruitment exercises and business case according to the profile the business unit needs at any moment.• Overseeing the consistent application of policies and procedures related to established recruiting functions and responsible for monitoring and developing the effectiveness of (through careful tracking of metrics) the assigned segments of the business.• Assisting with process definition and improvement related projects to ensure the effectiveness and high service delivery of the team. Working closely with leadership from HR and the business to ensure short and long term recruitment needs are met while remaining compliant with internal and external regulations.• Providing information on company operations and job opportunities to potential applicants.• Screening and referring qualified applicants to hiring manager for interviewing.• Conducts candidate reference checks. Uses candidate reference checks to develop additional business opportunities.• Scheduling and attending job/career fairs with appropriate staff as a source to generate qualified applicants.• Creation of evaluation forms for being filled for both the manager and the student when the internship is finished.• Helping the Diversity Department to the organization of courses and events.• Provide training on employability and creation of a Curriculum Vitae for trainees.Skills that I have developed with this experience.• Strong customer service skills.• Strong creative problem skills• Ability to foster relationships with employees at all levels within the organization.• Ability to work under pressure and meet established goals and objectives.• Presentation skills – public speaking - event management. Show less

IBM Global Services Redes de Ordenadores y Servicios S.A
Feb 2017 - nowHuman ResourcesRoles and Responsibilities:• Payroll process. Calculation process, payroll control points and approvals before payment.• End-to-end implementation process of a new HR system database and tool (Workday). This implementation consisted on having daily communications of legislation with the SMEs of the different areas of HR, testing the tool and data migration.• Giving support during negotiation and transaction process during a company to company outsourcing.• Training. Tracking and collection of training needs and outputs of the training actions. Management of training courses. • Social Security transactions and taxes.• Legal support.• Management of benefits enrollment and benefit wave as well as flexible compensation plans.• Onboarding an offboarding processes through Workday.• Responsible for end-to-end students internship process. Show less

IBM Global Services Redes de Ordenadores y Servicios S.A & IBM INTERNATIONAL SERVICE CENTER
Sept 2021 - nowHuman Resources ManagerSpearheading HR operations for two IBM group entities as Human Resources Director, adept in multi-company department management.• Expertise in HR organization, personnel management, and strategic planning.• Providing pivotal guidance on team management and HR best practices to executive leadership.• Streamlining and enforcing robust employee policies, ensuring procedural excellence.• Cultivating valuable partnerships with external vendors to enhance organizational collaboration.• Innovating employee benefits programs, optimizing compensation, health insurance, and other perks.• Leading talent acquisition and development, aligning career progression with corporate goa...• Orchestrating comprehensive orientation and training programs to prepare employees for success.• Conducting ongoing performance and training assessments to drive continuous improvement.• Offering strategic counsel during labor negotiations, adept in drafting proposals and union liaison.• Managing labor relations, including union interactions and collective bargaining processes.• Representing the company in legal proceedings, ensuring preparedness for litigation and conciliations.• Championing legal compliance, aligning HR policies with employment laws and regulation...• Advising on national legislation and Collective Agreements, providing daily labor relations support.• Overseeing work environment assessments and executing targeted action plans for improvement.• Facilitating salary review processes and endorsing the payroll verification and approval workflow. Show less
Licenses & Certifications
- View certificate

Creating Your Personal Brand
LinkedInDec 2017 - View certificate

Strategic Human Resources
LinkedInDec 2017
Languages
- spSpanish
- enEnglish
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