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Dennis De Jesus

Dennis De Jesus

ESL Trainer

Followers of Dennis De Jesus156 followers
location of Dennis De JesusAuckland, Auckland, New Zealand

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  • Timeline

  • About me

    Risk Management Analyst

  • Education

    • University of the Philippines - Diliman

      2003 - 2005
      Bachelor of Science (BS) Electrical, Electronics and Communications Engineering

    • Otago Polytechnic | Te Pūkenga

      -
      Post Graduate Applied Business Management

      Graduated with MeritsOutstanding Scholar Award (October 2018 Study Block)

    • University of the Philippines

      2005 - 2009
      Bachelor of Science (BS) Social Work

      Undergraduate Degree

    • University of the Philippines

      2013 - 2015
      Diploma Computer Science 1.30

      Post-Baccalaureate Distance Learning Diploma

  • Experience

    • RareJob Philippines, Inc.

      Jan 2013 - Aug 2013
      ESL Trainer

      • Piloted training for Business English (Rarejob 4 Business).• Screened and trained English tutor applicants.

    • Income Insurance Limited

      Oct 2013 - Mar 2016
      Inbound Customer Service Officer - Life Insurance, General Insurance, Health Insurance

      • Performed data analysis to identify gaps and areas for improvement for the Health Insurance Department.• Serviced policyholders professionally on renewals, endorsements and general enquiries through phone calls and emails.• Assisted all lines of business: General Insurance, Health Insurance and Life Insurance

    • AXA Insurance Company

      Mar 2016 - May 2018
      Inbound Customer Service Officer - General Insurance

      • Assisted customers on general enquiries and claim status through phone calls and emails.• Worked closely with the motor claim department in expediting claim processes.• Worked closely with underwriters on checking appropriate premiums for customers.

    • Philippine Consulate General - Auckland, New Zealand

      Jul 2019 - Mar 2024
      Volunteer Staff

      • Perform data entry to be used as an official government document such as Special Power of Attorney (SPA) and Notarial Services• Provide email assistance to applicants.

    • Gravitas Research

      Nov 2019 - Feb 2020
      Telephone Interviewer

    • Intellihub Group

      Feb 2020 - Sept 2022

      • Create Power BI Dashboards which are used for the regular reports and analysis• Liaise with internal and external stakeholders in discussing the reports and analysis• Perform deep-dive analysis to improve data flows and full end-to-end supply chain• Involvement in automation of processes through the creation of scripts that are used in daily processes

      • Reporting Analyst

        Dec 2021 - Sept 2022

      • Data Analyst

        Feb 2020 - Dec 2021

    • ASB Bank

      Sept 2022 - Jul 2024
      Risk Management Analyst

    • Intellihub Group

      Jul 2024 - now
      Reporting and Insights Lead

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Dennis De Jesus
      Merit Otago Polytechnic Auckland International Campus Jun 2019