Salman H.

Experience

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  Centronics International

  Jan 2008 - May 2008

  Sales Engineer

  Working as a technical sales consultant for the company product portfolio involving Lab Products. Focused on covering Pharmaceutical Market for Product lines associated with Quality Control.

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  Agfa Healthcare Pakistan

  Jun 2008 - Mar 2012

  Support Engineer

   • Planning and designing the radiology workflow for the Installation of the Computed Radiography Systems and Medical Printers.• Integration of the CR System with the PACS or a Third Party DICOM Printer. • Connectivity of the DICOM Printers with the Modalities in the Radiology Department i.e. MRI, CT Scan, and DR System.• Performing calibration of the X-ray Machine with CR as part of the Installation to maximize the quality of the diagnostic image with the minimum dose exposure. • Pre-requisite check for the installation included surveying the site, checking the network and power connectivity, dimensions of the room where the system will be installed etc. • To attend service calls from the sites assigned to me in the region. Show less

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  Atlas Medical L.L.C.

  Apr 2012 - Oct 2014

  Sales & Service Engineer - Healthcare Informatics (Philips Healthcare)

  • Worked as a technical sales consultant for the Healthcare IT division in the company mainly dealing in solutions from Philips healthcare like RIS (XRIS), PACS (ISITE, MDC and XCELERA), & INTELLISPACE PORTAL. Ob-gyn reporting software named ASTRAIA and Digital Dictation System named LEXACOM. Also, involved in direct sales for the compliment hardware solutions like Diagnostic Workstations and CD/DVD Robotics.• Installation, Configuration and Support for the Healthcare IT Products in the UAE Region.• Giving presentations and application demonstrations to the end users.• Working with Principal company on Projects and Implementation on ground. Gathering the data and pre-installation site visits for filling in the technical checklist.• Involved in cross selling of the solutions as a bundled package with other Radiology/Cardiology Imaging Solutions.• Study the unique requirements of the imaging departments and working with principal companies for a customized solution. Show less

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  PaxeraHealth

  Nov 2014 - Feb 2018

  Technical Product Manager HCIT UAE & GCC

  • Work as a technical and presales consultant for the RIS/PACS/Patient Engagement/CD Robotics for GCC Region.• Involved in pre-implementation site survey and analysis, workflow design, preparation of the project implementation document, configuration and design for the hardware components for the projects.• Maintain a database of the install base and active service contracts in the region. Negotiating with dealers/customers for renewal of these contracts.• Providing onsite Application and Technical L1 Support for the sites in the region.• Give Presentations, Demo and POC for prospective clients in the region.• Build and maintain relationship with technical stakeholders in relevant departments and proactively upselling complementary solutions and updates to the customer.• Give application training to the end users during and after the implementation of the project.• Involved in promotion of the products by participating in regional healthcare exhibitions.• Preparing financial and technical proposals in response to RFQ and Tender Documents. Working with different 3rd party hardware/software vendors for quotations and back to back contracts. Show less

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  Agfa HealthCare

  Mar 2018 - Jun 2021

  Regional Support Engineer

  Part of the RSN providing first and second tier support to Agfa’s RIS/PACS/Integrated Care’s Install Base in the Direct Export region which includes Middle East, Africa and Southern Europe.• Staging of Enterprise Imaging Application, Database and Web Server for Demonstration/POC and Service Projects.• Configuration and advanced level support for Agfa’s Xero Viewer including configuration of Xero through Hardware Load Balancer, Integration with HIS/EMR through Internal Ticketing etc.• Advanced level troubleshooting for HL7 Messages through various Interface Engines e.g. Enterprise Imaging, Orion’s Rhapsody Platform and Mirth Connect. Using scripting and mapping to change specific HL7 fields as per the requirements of the Integration.• Configuration and Support for storage solutions like SAN/NAS etc. Experience of working with HPE MSA, 3par and EMC Storage Solutions.• Working with Oracle Database and MongoDB for troubleshooting purpose. Building queries to extract relevant information from the Database. Deployment of Oracle Database from Installation to creation of instance for Demo/POC and Service Projects.• Deployment, configuration and troubleshooting of the Oracle Linux Platform using various Linux utilities.• Handling Case Escalations for Critical and Urgent cases for products with expertise like Rhapsody Technical, EI and Xero Viewer etc.• Working with the projects team for technical task related to staging or configuration as assigned by the PM or the Service Manager. Show less

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  GE Healthcare

  Jun 2021 - now

  Digital Account Manager - Healthcare IT

  Leading commercial activities across the GE Healthcare Digital and IT Portfolio including RIS/PACS, VNA, Analytics and AI for Canada.