Alan H.

Experience

• 

  National Taiwan University

  Aug 2000 - Oct 2001

  Research Assistant

  Cardiovascular research assistant in medical project

• 

  Taipei Rapid Transportation Company

  Dec 2001 - Aug 2002

  Assistant Manager

  Driver regulation, Driver daily operation arrangement, training, On Job Training, examination, ISO, certification, improvement plan

• 

  Trend Micro

  Jan 2004 - Aug 2015

  Sr. Project Manager. Senior Service Project Manager

  SaaS Projects, Appliances development QA leads, Software development project, Operation Leading, SaaS service operation. -- New Product Implementation (with business eco-systems)• Deliver new products and create eco-systems for product series• Establish business KPIs early within products for future tracking and business decision making-- Relationship Management• global external stakeholder communication to control the schedule and align business objectives across multiple regions (North America, Europe, Asia, Central and South America))-- Presentation and Team Motivation• external business to internal development team objective presentation skills• team motivation with regards to project tasks and business orientation alignment--Risk Management & Problem Solving• Risk management before/during/after project delivery• Control highly execution team with schedule promised quality deliverable• Team build up for incident management and experience sharing to build self-motivated teams--System Management & Tracking• Delivered re-architected product line from recurring customer back for +2% MoM• Built cost saving (30%) infrastructure as early win for product breaking in to market--Certifications• PMP certified (2011)• Agile Development Scrum Master certified (2012)• CISSP course knowledge (renewed each year)• ITIL v3 courses taken (applied to Data Center operation)--Qualifications & NPI projects• NPI leading recording and experiences• Records of OEM project with manufactory of mass production with software bundle for commercial product and enterprise appliances• Create NPI Sales & Operation Planning (S&OP) processes for sample and production ramps; Drive supply risk mitigation plans to manage parameter variations and technical excursions with timely manner solution• SaaS MSP/VAP NPI Launch to address critical business issues and customer escalations with satisfaction feedback in 90% and also to data center refactoring to increase efficiency. Show less

• 

  HP

  Aug 2015 - Apr 2023

  Sr. Solution Manager/Lead Solution Consultant/Engagement Consultant

  - Develop and deliver sales presentations at CEO/Executive Staff/CIO levels for medium to large opportunities- Architect custom solutions of project and program or operational scope.- Contribute to the Architect profession worldwide and across HP businesses.- Provide review/input on project activities for medium to large business unit level projects .- Bid pursue and presales for large scope to enterprise customer- enterprise customer focus on multiple industries such as telecom, banking, insurance, technology, government- Provide review/input on project activities for medium to large business unit level projects .- Deliver large scale of project/program to enterprise customer- Oversee the implementation and governance of architectures of project and program or operational scope-Customize reusable solutions of project and program or operational scope.- Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. - Acts as an expert providing direction and guidance to process improvements and establishing policies. - Frequently represents the organization to external customers/clients. - Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives- Expertise on DevOps, Cloud, Big Data, Development business bid pursue in Professional Services Show less

• 

  Trend Micro

  Sept 2016 - now

  Business Application and Data Science insight - Business Application Cross functional/region project management- Core Business Oriented System/Process builder- Global entitlement system owner Working with Critical Entitlement for business critical system.Set up DevOps initiations.Data Science for company new opportunity pursue.Build up customer insight on new business, product line.Handle multi-location team work and deliverables.

  • Director

    Jan 2023 - now

  • Sr. Project Manager

    Jan 2017 - Apr 2023

  • Sr. Project Manager

    Sept 2016 - Apr 2023