Marlin Parisien

Marlin Parisien

Customer Support

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location of Marlin ParisienPage, North Dakota, United States

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  • Timeline

  • About me

    Support Escalation Engineer, Azure - Networking at Microsoft at Microsoft

  • Education

    • The University of North Dakota

      1999 - 2004
      BBA Information Systems

      Activities and Societies: AITP

  • Experience

    • VMC

      Oct 2005 - Sept 2010
      Customer Support
    • Benchmark Electronics

      Jan 2012 - Mar 2013
      Scheduler/Planner

      I scheduled jobs for the production floor that allowed to meet the customers delivery needs of the products we created. This included scheduling the jobs for the Surface Mount Technology (SMT) and taking orders from customers and then planning for those future jobs as well.

    • Volt Information Sciences

      Mar 2013 - Jan 2015

      Support SharePoint 2010 & 2013 on premise that can range from all technologies that integrate with SharePoint. Supported Office 365 with the focus of SharePoint Online. This could range from SharePoint Online 2010 or 2013 where I will assist with setting up permissions to document libraries, to troubleshooting SkyDrive Pro synchronization issues or setting up your vanity domain in Office 365.

      • Support Engineer SharePoint On-Premise

        Jun 2014 - Jan 2015
      • Support Engineer BPOS

        Mar 2013 - Jun 2014
    • Insight Global

      Jan 2015 - Jan 2016
      Premier Field Engineer - Azure

      Proactive approach of helping customers work with their Microsoft Azure cloud deployments by working the problems before they occur. This can range from identifying training gaps and help facilitate the training and/or deliver presentation that helps pass the knowledge of utilizing the product correctly.

    • Microsoft

      Jan 2016 - now

      Re-actively working with customers on any problems that may occur within their Azure subscription related to virtual networking.

      • Support Escalation Engineer, Azure Rapid Response (ARR) - Networking at Microsoft

        Apr 2018 - now
      • Sr. Support Engineer - Azure Virtual Networking

        Jan 2016 - now
  • Licenses & Certifications

    • Exam 533: Implementing Microsoft Azure Infrastructure Solutions

      Microsoft
      Jan 2022
      View certificate certificate
    • MS: Implementing Microsoft Azure Infrastructure Solutions

      Microsoft
      May 2015
      View certificate certificate