Brittany Dixon

Experience

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  H-E-B

  Aug 2011 - Jun 2024

  In my role as Center Store Leader/Store Director, I oversee multiple large-scale projects while managing several million dollars in Center Store inventory for Grocery, Drug, Beauty, General Merchandise, and Texas Backyard. I am responsible for staff management, talent acquisition (interview, hire, and train top talent).Some key achievements in this role include:• Managed 10 direct reports (Store Managers) and 200+ Partners demonstrating, strong leadership and foresight by guiding the planning, execution, and finalization of complex projects• Identified potential risks and opportunities - created processes and procedures that slashed substitution and shortage percentages by over 30%, maintained shrink numbers under 1%, optimized staffing, and successfully managed obstacles such as avoiding COVID spikes and supply chain/manufacturing issues Show less As Operations Leader, I controlled millions of the total store expense budget for the largest HEB store in the company, as well as led cross-functional operational efforts. With a high level of expertise, I owned all operation and facility management responsibilities for an 83k+ sq. ft. facility. I planned, managed, and completed projects on time, within scope, and budget, cutting total expenses by 15%.Other achievements in this role included:• Trained, coached, and mentored 3 Operation Leaders to the promotion of management• Spearheaded multiple complex projects that included a refrigeration project to align with EPA requirements, as well as facility projects (repairs, renovations, and upgrades)• Negotiated rates and project scope of work with third-party vendors, Facility Managers, and Retail Leasing Managers for various projects• Initiated an overnight sanitation program (hired and trained staff) and created sustainable processes which led to increased and consistent Internal Food Safety Scores of 90% or higher• Partnered with key stakeholders (Store Leaders and Department Managers) to plan and execute projects along with events that drove sales and amplified the company's bottom line Show less

  • Center Store Leader

    Aug 2021 - Jun 2024

  • Operations Leader

    Apr 2019 - Aug 2021

  • School of Retail Leadership

    Jun 2018 - Apr 2019

  • MIC In Training

    May 2017 - Jun 2018

  • Deli Service Representative

    Sept 2016 - May 2017

  • Customer Service Associate/Cashier

    Aug 2011 - Sept 2016
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  Shady Grove Elementary School

  Aug 2012 - Jun 2013

  Teaching Assistant
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  Uproar Records

  Aug 2014 - Apr 2015

  Event Coordinator - Project Greenway
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  Baylor University Department of Journalism

  Aug 2014 - Dec 2014

  Office Aide
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  Action Behavior Centers - ABA Therapy for Autism

  Jun 2024 - now

  Operations Manager