Lorenzo Tassone

Experience

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  Studio Medico Piave

  Jun 2009 - May 2012

  Physiotherapist

  Physiotherapist complete with full autonomy of action.Specializing in tecarterapia and Hilterapia. Great experience in knee rehabilitation, ankle and back disorders.Knowledge of the ultrasuoni medium.

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  Freelance Event Organiser

  May 2010 - Nov 2017

  Event Organizer

  For several years i have been organizing recreational events of MTG collectible card game in a pub in the center of Bologna and in different locations.I also manage 3 Facebook pages and various groups and some Instagram profiles. Thanks to these experiences I have gained great familiarity with social networks, especially Facebook and Instagram, and other devices such as Skype, Twitch and Youtube.I also organize Music Night and Contest, expecially Hip-hop.

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  Merope

  Jan 2015 - May 2015

  Teacher "Creative writing"

  I taught a course for teens / adults aged 14 to 35 years in order to help pupils to develop creative writing with particular interest to the composition of texts for hip-hop backing tracks.This task was handed to me due to my many years of experience from mc and composer and my degree in History.

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  Universitat de Barcelona

  Nov 2016 - Feb 2017

  Master Thesis Student

  Working on contemporary history thesis on those topics: - Economics - Sociology- Cultural awareness

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  Hotel Bologna, L'Albergo dell'Orso Bo

  May 2017 - Sept 2017

  International Tourist Entertainer

  My main functions of the role:- creating and organizing the whole animation program in the hotel with help of the team- in charge of the hotel management for the animation program - checking the running of activities and supervising other animator by their duties- moderating evening programs and shows in different languages- customer serviceDeveloped skills in: problem solving, ability to work under pressure, responsibility and leadership, teamwork, pro-active and entrepreneurial attitude Show less

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  SELLBYTEL Group

  Dec 2017 - Apr 2019

  Bilingual Customer Service Representative and Social Media Officer

  Technical support First Level Agent for EPSON, Italian and Spanish market. Giving technical support for printer-related issues and sales of consumable products, by phone, mail and chat. Social media officer for the company. Working on Facebook, Twitter, Google AdWords and Amazon.Working in a highly competitive multicultural environment .Developed skills in: problem solving, ability to work under pressure, tracking, Mac OS, Microsoft Excel, Microsoft Dynamics, customer service, teamwork, Social Media(Twitter, Facebook, Google Adwords), Amazon rewiews. Show less

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  MeltinLab

  Dec 2018 - Jul 2019

  Business Development Specialist

  I covered the role of co organizer and business developer for MeltinLab Barcelona one of the most important event about Startup and innovation in Spain.

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  Webhelp Spain

  May 2019 - Feb 2021

  Real Time Analyst

  Promotion in the Epson Project. Main tasks:- Work closely with management to prioritise business and information needs.- Advise upon the suitability of the agreed SLA’s and to ensure real time adherence through live monitoring of agents’ activities.- To monitor queues and coordinate staff allocation to ensure availability for each of the supported markets;- To add and manage exceptions in the system in real time;- Interpret data, analyze results using statistical techniques and provide ongoing reports on a regular basis.- Develop and implement data collection systems/reports and other strategies (including manually recollection of data) that optimise reporting efficiency and data quality.- Identify, analyse and interpret trends or patterns on performance deviation issues/challenges and advice management.- Filter and “clean” data, and review Via Van reports and performance indicators to locate and correct data issues. Show less

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  Team Villeroy

  Jan 2021 - Apr 2022

  Account Manager

  Main tasks:- Social media strategy & creation- Digital transformation- Loyalty and recruitment of new members- Relationship with sponsors

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  Senigallia Footvolley

  Mar 2021 - now

  Co-Founder & Vice President

  Main tasks:- Event Organization- Social Media Manager- Business Developing- Strategic Planning

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  Manum Consulting Group

  Apr 2021 - now

  Senior Consultant and Product Manager Assessment Tools

  Main tasks:- Talent Development- Coaching - Consultancy and training- Digital transformation- Marketing Strategy and Social Media Officer- Sales - Selection- Product Manger and Business Development Assessment Tools