Cedric Jim Garcia

Cedric Jim Garcia

Apprentice Mechanic

Followers of Cedric Jim Garcia330 followers
location of Cedric Jim GarciaToronto, Ontario, Canada

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  • Timeline

  • About me

    Master Technician 310s

  • Education

    • Centennial College

      2014 - 2017
      Automotive Service Technician Automobile/Automotive Mechanics Technology/Technician

      Graduated with Honours

  • Experience

    • The Goodyear Tire & Rubber Company

      Jan 2013 - Jun 2014
      Apprentice Mechanic

      Co-op student

    • DAG | Downtown AutoGroup

      Apr 2016 - Aug 2023

      Liaise between Service Managers to address diagnostic repairs and resolve issues with problematic vehicles.Maintain open communication with Service Advisors to address additional work requirements or any delays encountered on work orders.Provide supervision and guidance to licensed mechanics and apprentices to ensure efficient and effective service delivery.Collaborate with service advisors and internal advisors to organize and prioritize incoming work orders.Ensure all customer pay and internal work is completed efficiently and accurately the first time.Assist in processing warranty claims to ensure compliance with manufacturer guidelines.Drive efforts to maintain Customer Satisfaction Index (CSI) above target levels.Oversee the maintenance of tools, equipment, and facilities, ensuring a safe and clean working environment.Enroll technicians in brand training programs to enhance their skills and knowledge. Show less

      • Workshop Foreman

        Feb 2022 - Aug 2023
      • Master Technician

        Apr 2016 - Feb 2022
    • Woodbine Nissan

      Aug 2023 - now
      Master Technician

      Certified in GT-R, Diesel, EV•Ensures Nissan's high level of accuracy is met and customer satisfaction•Perform diagnosis and maintenance on vehicles with efficiency and accuracy• High attention to details and a positive attitude in a fast-paced environment• Strives to go the extra mile to meet the quality standards our customers expect.• Examine vehicles to determine if additional safety or service work is required

  • Licenses & Certifications

    • 310S Automotive Service Technician

      Ontario colleges of trades
      Oct 2018
    • Ozone Depletion Prevention Card

      Ontario Government
      Sept 2015