Experience

• 

  Zendora international

  Jan 2011 - Dec 2013

  Servicio al cliente

  Handle calls, emails and chats from customers, issues related with payments, complaints and different requests. Team Lead roll as well.

• 

  Mindvalley llc

  Jan 2014 - Jun 2023

  Costa Rica Management assistant, helping in different duties during the day and when required while the Manager is off duty. Taking care of customers requests through email, chat, and phone. Solving payment, login and technical issues.

  • Omvana Executive

    Apr 2017 - Jun 2023

  • Customer Support Executive

    Jan 2014 - Jun 2023
• 

  Cognizant

  Jul 2023 - Jan 2024

  Customer support agent junior

  QA and data entry for Walmart account.