Experience

• 

  Ashoka

  Mar 2017 - Aug 2017

  Research intern

  - Conducted quantitative research on social entrepreneurs to assess their creativity, entrepreneurship, and social impact to nominate the Social Innovator of the Year- Supported in-depth interviews to investigate nominees’ social impacts and distinct approach to wicked challenges

• 

  와우디랩 wow.d lab

  Oct 2019 - Jun 2023

  Specialize in Customer Experience Design, Design Research, Co-Creation - Co-designed services concepts with end-users, stakeholders, and industrial professionals - Facilitated over 150 Design Thinking workshops for training interdisciplinary groups of clients and stakeholders - Conducted government-sponsored research on social innovation for various sectors including immigration, aging population, renewable energy, and sustainability Design Culture and System - Establish recruitment process from identifying, attracting, screening, shortlisting, interviewing, selecting, hiring, and onboarding members - Conduct weekly agile retrospective meetings- Host monthly company town hall meeting to align company's vision and strategy

  • Service Designer / Innovation Facilitator

    Oct 2019 - Jun 2023

  • People and Culture Manager

    Oct 2019 - Jun 2021