Richard Spikker

Richard spikker

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location of Richard SpikkerBreda, North Brabant, Netherlands
Followers of Richard Spikker2000 followers
  • Timeline

  • About me

    Business Process Operations Expert at Johnson & Johnson Innovative Medicine

  • Education

    • Nxt pharma multichannel marketing

      2016 - 2016
      Certificate multichannel marketing
    • Technical university enschede

      1983 - 1988
      Ir. business science, strategic marketing & information technology
    • Geert groote college

      1977 - 1983
      Gymnasium gymnasium-b
    • Maasstraatschool

      1970 - 1977
  • Experience

    • Oce

      Jan 1990 - Mar 1991
      Market researcher

      Market researchCompetitor analysis

    • The janssen pharmaceutical companies of johnson & johnson

      Mar 1991 - Jan 2024

      Implementing digital CRM projects, developing training programs, and change management to help people work with new functionalities to enable the full business capabilities. Setting up Customer Journeys, implementing Multichannel strategies, and new CRM solutions Providing digital solutions as integral part of a product strategy.Managing a team of e-Communication specialists. Marketing & Sales implementation of Siebel CRM system Development of E-business strategyImplementation of several E-business projects like e-detailing, website development, e-mail marketing, Google Adwords Management of E-business, Customer Service Center, and IT department. Bridging the GAP between technology and business by translating technical solutions into business needs Implementation of Dendrite CRM system for the sales force and managing the Marketing Database department with 2 direct reports.

      • Digital Capabilities Manager

        Sept 2020 - Jan 2024
      • Digital Project Manager

        Jan 2014 - Aug 2020
      • Manager Multichannel Group Benelux

        Jul 2008 - Dec 2013
      • Customer Relationship Management change manager

        Sept 2006 - Jun 2008
      • E-business manager

        Jul 2003 - Aug 2006
      • Director E-business & Information Technology

        Sept 2000 - Jun 2003
      • Head IT department

        Dec 1998 - Aug 2000
      • Marketing Database Manager

        Mar 1991 - Nov 1998
    • Johnson & johnson innovative medicine

      Jan 2024 - now
      • Business Process Operations Expert

        Jan 2025 - now
      • Digital Capabilities Specialist

        Jan 2024 - Jan 2025
  • Licenses & Certifications

    • Understanding generative ai in cloud computing: services and use cases

      Linkedin
      Feb 2025
      View certificate certificate
    • Nxt pharma multichannel marketing expert class

      Nxt pharma marketing academy
    • Executive presence on video conference calls

      Linkedin
      Feb 2021
      View certificate certificate