Arpit Surana

Arpit surana

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location of Arpit SuranaBengaluru, Karnataka, India
Followers of Arpit Surana2000 followers
  • Timeline

  • About me

    Sr. Manager - Customer Success and Retention at Damensch | MICA'21

  • Education

    • St. anthony's sr. sec. school, udaipur

      -
    • M.l.v. textile and enginerring college , bhilwara

      2012 - 2016
      Bachelor of technology (b.tech.) mechanical engineering

      Activities and Societies: Member, Cultural Committee

    • Mica

      2019 - 2021
      Pgdm-c strategic marketing and communications, marketing analytics, brand management, digital marketing

      Activities and Societies: Senior Member, Entrepreneurship Development Committee (2020-2021) Junior Team Member, On Ground Creatives, MICANVAS (2019-2020)

  • Experience

    • Kalisindh super thermal power station, jhalawar

      Jun 2015 - Jul 2015
      Trainee
    • Asahi india glass limited (ais)

      Jan 2016 - Aug 2018

      Ensuring targets for output are met daily and measuring the KPIs for the process. Problem-solving and continuous improvement methodology for making the process efficient.

      • Process Engineer

        Jul 2016 - Aug 2018
      • Graduate Engineering Trainee

        Jan 2016 - Jun 2016
    • Vivir media

      Apr 2019 - May 2019
      Business development intern

      Creating and curating new content for Udaipur Blog's website. Creating a Pitch deck and looking for new clients. Designing the new layout of the website.

    • Casio india

      Apr 2020 - Jun 2020
      Marketing intern
    • Yoptima

      Apr 2021 - Aug 2022
      Engagement manager

      Account Management for clients - Media Planning for campaign execution through DV360, campaign performance analysis, Scaling up client's business

    • Damensch

      Sept 2022 - now

      Planning, executing, and analysing Retention strategies to increase customer retention, accelerate cross selling and up selling, and increase CLTV, while collaborating with different teams to ensure the best customer experience

      • Senior Manager - Customer Success and Retention

        Jul 2024 - now
      • Retention Marketing Manager

        Sept 2022 - Jun 2024
  • Licenses & Certifications