
Timeline
About me
Customer Success Manager/ Customer Relationships Management/Healthcare & Wellness/Stony Brook University Alum/ Army Vet
Education

Lake superior college
2014 - 2015Associate's degree physical therapy assistant military bridge program
Stony brook university
2005 - 2012Bachelor's degree women and gender studies
Experience

Four seasons nursing and rehabilitation center
Apr 2017 - Aug 2020Physical therapist assistant- Provided full-time physical therapy services within a long-term care facility, focusing on patient rehabilitation and documenting progress.- Led training sessions for cross-functional employees to ensure proficient utilization of software systems.

Hands of hope physical therapy
Nov 2020 - Dec 2021Physical therapist assistant- 15% boost in sales by recommending clinic products- 15% increase in patient satisfaction, by developeing documentation and video resources to empower patients with self-care knowledge- Delivered physical therapy services in an outpatient clinic setting, focusing on patient-centered care and documenting progress.

Rehab alternatives
Jul 2022 - Dec 2023Physical therapist assistant- Provided patient-centered physical therapy across various healthcare settings, documenting progress and ensuring optimal rehabilitation outcomes.

Women of customer success
Jan 2024 - nowMemberwww.womenofcustomersuccess.com
Licenses & Certifications
- View certificate

Google data analytics
GoogleJun 2025 
Beginner admin course
SalesforceOct 2023
Customer success level 1
AspireshipDec 2022
Data storytelling
UdemySept 2023
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