Experience

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  Jewett chiropractic

  Jul 1995 - Aug 2005

  Treating doctor/owner

  Treating Doctor/Owner of Navajo Chiropractic Center/Jewett Chiropractic for over 14 years.

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  Zimmer medizinsystems usa

  Sept 2005 - Oct 2010

  • Complaint Handling – Class II Medical Device• Technical support/service - In-house and remote (on site)• Client (M.D.) training and clinical education• Create and implement training programs and materials• Technical training for service employees & distributors - In-house and remote (on site)• Market introduction• Interviewing, hiring and training of all new-hires• Sales of new and used/refurbished equipment and parts• Contract creation and quotations• Customer/Operations support and training, sales rep. training and support • Trade-show organization and management. Since joining Zimmer in 2005, I managed/worked their vendor booth at the last 4 AAD (American Academy of Dermatology) and ASLMS (American Society for Laser Medicine and Surgery) conventions. I have attended and given presentations at Syneron's 2006 and 2008 National Sales Meetings, as well as attending the ‘06, ‘07 and ‘08 Controversies in Lasers meetings. I also organized and attended multiple User’s Meetings as a clinical educator.• Creation and development of service contract program and sales• Commission reconciliation and payments for independent distributors • Purchasing, shipping/receiving coordination • Tracking and coordination of all finished goods and loaners• I interfaced very closely with finance/accounting, shipping/receiving, IT, sales, marketing and service.• Provided technical feedback and input on new products to German R&D department Show less

  • Director of Customer Support/Service

    Nov 2006 - Oct 2010

  • Manager of Customer Support/Service

    Sept 2005 - Nov 2006
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  Neck and back medical center - laguna hills, ca

  Nov 2010 - now

  Director of chiropractic services

  9/1995 - Present Chiropractic Doctor