Experience

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  Aib

  Jul 1992 - Jul 1994

  Customer service officer

  Bank teller, customer service and sales

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  Ulster bank

  Jul 1994 - Dec 2023

  Management of large, diverse, change delivery resource pool (c250 global resources: permanent, temporary, 3rd party contractors)- Workforce Planning: resource allocation to mandatory/strategic programmes to meet business and colleague needs, strategic demand planning & gap analysis- Headcount Management: end to end recruitment (role profiling, selection, interviewing, onboarding), succession planning, retention & leavers management- People Development: creating, developing and managing development activities via skills gap analysis, creating learning journeys, coaching and mentoring- Communication & Engagement: manage and deliver team plans, support senior leadership re team messaging and meetings and engagement survey actions, organising community events- People Issues: management of team HR issues, grievances, leave, payroll, sickness, experienced user of Workday - Reporting: executive reporting, headcount and financial reporting, risk management, managing team operating rhythm - Performance Management: line management (coaching, 1-1 reviews, feedback, development planning), oversight of team performance processes (objective setting, management calibrations, pay and bonus allocation, underperformance management)- Relationship Management: engagement with suppliers (recruitment agencies and consulting houses including oversight of Fieldglass processes), cross divisional stakeholder management and engagement via resource forums - PMO: creating processes and operating rhythm, support change delivery programmes re Planview reporting, milestone and RAID management, financial management, business case preparation, governance and records management- Voluntary Redundancy: support delivery of VR programme including communication planning and delivery, scenario planning, colleague support, off boarding activities - Business Closure Programme: planning and resourcing multi-divisional global teams on multi-year strategic programme to close banking business. Show less Support change delivery resource pool on HR and people issues- Write and deliver team communications, including procedures, training material and cultural messages.- Recruitment administrator activities, including on/off boarding, interview scheduling, induction training- Systems access management- Resource demand/supply analysis and resource allocation to projects, with ongoing communication with all stakeholders- Support people development activities, including oversight of skills gap analysis and roll out of learning journeys- Oversee absence management and line management processes and provide all relevant reporting- Build and launch professional external accreditation learning journeys for Change team Show less

  • Resources Manager, Transformation Practice

    Oct 2017 - Dec 2023

  • Senior Project Analyst, Transformation Practice

    Jan 2012 - Sept 2017

  • Senior Project Analyst, Change Delivery

    Jun 2005 - Jan 2012

  • Telephony Sales Manager, Direct Sales (Secondment)

    Jun 2007 - Nov 2008

  • Private Clients Relationship Manager

    Jan 2002 - Jun 2005

  • Business Development Manager, Mortgages

    Jun 1998 - Jan 2002

  • Project Analyst, Branch Transformation

    Aug 1997 - Jun 1998

  • Insurance, Pensions & Investments Consultant

    Feb 1995 - Aug 1997

  • Personnel Officer

    Jul 1994 - Feb 1995
• 

  Agri-food and biosciences institute

  May 2024 - now

  Business and governance manager

  Development of plans/processes to maintain business performance and to meet financial and non-financial reporting requirements.Provide effective support and advice to senior management and Board members.Corporate governance including the development of business plans and project management.Development of business case and governmental procurement processes.