Experience

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  Franklincovey middle east

  Jul 2013 - Feb 2015

  Client services coordinator

  • Worked on Salesforce that is known as the Customer Relationship Management “CRM” that was used as database that had all client information, updated participants training attendance, and used to extract reports• Coordinated with clients directly to arrange for the workshops, that included introduction emails to the participants, and followed up with participants on conducting assessments to ensure full successful training experience• Followed up with the operation team to deliver materials to the venue and assured that training room was set up as part of the training requirements• Arranged facilitators needs for every training requirement that included logistics, accommodation, transportation, participant information and everything they needed in order to deliver a successful training for clients• Managed and maintained effective client relationships to meet and exceed business expectationsFCME Workshops Attended1. The 7 Habits of Highly Effective People-Signature2. The 7 Habits Maximizer3. Presentation Advantage4. Situational Leadership5. Power Reading Skills Show less

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  Advanced urgent care 24-hr

  Jun 2015 - Oct 2016

  Assistant manager/hr coordinator

  • Made sure all employee records were up to date and filed in a systematic way• Screened for new candidates, conducted first interviews, and short-listed candidates for second interviews• Arranged new-hiring packets for new candidates that included job description, W2, 1099, processed background checks, and explained policies and procedures• Conducted Exit Interviews to gather information on what to improve in work environment • Tracked employee’s awareness and made sure they were up to date on the HIPAA training, OSHA, CPR and other compliance training • Processed employee’s payroll using QuickBooks • Created and updated expense reports and followed up on un-received payments• Took care of Social Media (Facebook, Twitter, Yelp, and Google) by replying to all notification and feedbacks• Analyzed patient feedbacks and created monthly reports to monitor clinic performance • Assisted in designing marketing materials (flyers and presentation folders)• Managed the credentialing for physicians and all paperwork needed to be updated to the hospitals• Issued invoices, payments and checks Show less

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  Accenture

  Nov 2016 - Feb 2017

  Training coordinator-consultant

  • Sent introduction emails to confirm training enrollments and provided detailed information to assure a successful experience for participants• Owned a wide range of logistical roles dependent on program design, need, and level of support required; i.e. shipped materials to the venue, booked accommodation, monitored enrollment, and created and distributed statistical reports and evaluation results• Reminded participants to attend scheduled workshops via email to improve participation levels and followed up with participants to complete assessment to assure best experience while attending the workshop• Generated weekly/monthly reports using spreadsheets included; delivered/pending workshops, expenses report for every session delivered and feedback reports that helped managers during their strategy meetings Show less

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  The center for leadership studies

  Apr 2022 - Oct 2022

  Account manager