Ahmad Ismaeel

Experience

• 

  Arab Administrative Development Organization

  Sept 2004 - Feb 2005

  ADMIN ASSISTANCE

  Working on a project to change all traditional libraries to e-book library using digital library portal database for the organization through archiving, modifying, review, and entering content on the portal. Technical & Project Management Skills * XPLAY Services over IP Infrastructure * HP Open View * Cisco switches and Routers

• 

  Star Communications - StarCom

  Jan 2005 - Dec 2006

  Technical Support Engineer

  Provided support for Citystars Complex through monitoring and troubleshooting issues (onsite and via phone)* IPT phone set and Call Manager * IPTV CH, STB box, Hirschman Converter and Headend (Transporter & Frequency, Scrambled Channels and Slot Cam) * Point of Sale (POS) with contact, the technical team at the BANK * Internet connectivity * Network Infrastructure. Achievements * The resolution rate of 95% of all issues reported.

• 

  EMAK-IS

  Jan 2007 - Dec 2012

  Project Manager

  * Tender preparation, RFP review, technical evaluation, recommendation generation and document preparation * Project tracking through the project life cycle * Oversee implementation schedules and reporting progress * Managing and leading the project team. * Recruiting project staff and consultants. * Managing co-ordination of the partners, supplier, logistics warehouse management for on-site material and working groups engaged in project work. * Developing and maintaining a detailed project plan. * Managing project deliverables in line with the project plan. * Recording and managing project issues and escalating where necessary.  Resolving cross-functional issues at a project level. * Managing project scope and change control and escalating issues where necessary. * Monitoring project progress and performance. * Providing status reports to the project stakeholders * Managing project training within the defined budget. * Liaises with, and updates progress to, project board/senior management.  Managing project evaluation and dissemination activities. * Managing consultancy input within the defined budget. * Final approval of the design specification. * Working closely with users to ensure the project meets business needs.  Definition and management of the User Acceptance Testing program.  Identifying user training needs and devising and managing user training programs. * Providing regular status reports to the Board. Achievements * Completed all projects within deadlines and budget Projects* First, phase IPTV installation at Port Ghalib – Sun International Hotels. * Built an infrastructure for 450 units at Port Ghalib including IPT system, Expanding IPTV system, and internet. * V-SAT Installation in 3 different Hotel Locations at Sahl Hashish * Complete network infrastructure for Intercontinental Hotel (Formerly Sun International) including RCA, redesigning the fibre network backbone. Show less

• 

  Advanced Multimedia Systems (AMS)

  Jan 2013 - Mar 2016

  Pre Sales Manager

  * Define and implement a structured way of handling opportunities – customer meeting & solution type* Work with sales team to identify pipeline and plan* Take lead / participate in opportunity assessment, qualification, review and feedback process, pricing / commercial decisions * Work closely with support and operational functions (like IT / Quality / marketing etc.) for creating a compelling solution / proposal * Provide weekly reports to sales and delivery organizations to provide visibility on pipeline, probable deals etc. for planning and tracking business growth * Anchoring client visits – from the stage of planning, identifying key participants, storyboard for the meeting, reviewing content, planning demos / team discussions and front ending the discussion * Assist sales team in prospecting with relevant market/company specific data * Drives the technical sales part of customer engagement * Acquires a solid and in-depth understanding of customer's technical requirements and uses this knowledge to develop the most relevant solution * Supports the deployment team until customer acceptance * Establishes and maintains a strong and trusted relationships with customers and partners * Feedbacks market intelligence and potential product improvements to the product application development team. Projects delivered: * Cairo Festival City, Fifth District, Cairo, Egypt * Cornish Area, Port Ghalib, Marsa Alam, red Sea, Egypt * Red Sea Hotels (Formerly Intercontinental Hotels) * Telal North Coast * Delmar* TE Data * Sodic * New Giza Achievements * Deployed End-to-End IPTV System at CFC with Support Contract* Signed an Operation Agreement with Te Data* Deployed IPTV Headend at Cornish area, owned by Al Kharafi Group and covered over 450 units* Deployed Gateway with AMS (Portal) that covers 950 Rooms at Red Sea hotels * Deployed End-to-End IPTV System at Porto Golf Marina* Deployed an End to End IPTV system at Telal North Coast Show less

• 

  Nile Kayak Club

  Apr 2016 - Sept 2017

  Head coach & Operation

  The first recreational kayaking club in Egypt operating domestic and cross-country kayak tours in Cairo, Aswan and Luxor...* Regular Weekly Trip from Maadi to Zamalik 12km* Regular Weekly Trip from Maadi to Garden City 9km* Per Request Trip from Helwan to El Qanater 40km* Yearly Trip from Aswan to Luxor in Three days* Special Events did it twice from Taba"Egypt" to "Aqaba" Jorden* Weekly Trip of Bird Watching* Monthly Racing by Kayak with the other clubs

• 

  Decathlon Egypt

  Sept 2017 - Jun 2022

  Collective Coordinator ( Sport Leader)

  * Turnover per linear meter * End of Life Products / outside range product actions * Challenge the Margin against country, Average Receipt and number of users * Build a Roadmap for my Collective included all sports * Recruiting my dream team. * Develop our teammates skills through new responsibilities * Collective Meeting every 3 weeks with my team * Monthly individual meeting with each team member to follow the project, his/her duties * Mid year meeting with each team member to follow achievements, KPI status and Development plan * Annual appraisal meeting with each team member to check career path, commitments, performance and increasing salary * Security in the Store, HR Basic, Omnichannel, Product Training, Fundamental of a leader, Responsibility as Decathlon, Flow Of Goods, Social Media & Communication, Range Choice (MY OFFER), PNL, Country Vision. * Decide my commercial policy on my sport (how much, who, how, with who) * Select my products and services in the existing Decathlon range according to the store area, market needs, competitors price. * Boost sales in my store using customer / user relations & Events * Develop a good networking with sport clubs / universities / social community / Schools and Federations.* Ensure economic performance by forecasting My activities Projects delivered: * Succeeded to Open District store in Jan 2018 * Succeeded to open Cairo Festival City Store in 2018 * Succeeded to open Mall of Arabia store in 2019 Achievements * Taken a full training in Belgium and France to open the first store in Egypt  One Year working as store operation manager for safety and security  Presented Decathlon Egypt in 2018 at the largest decathlon concept day in 2018 to present our project and our successful project * I am a country relay for the concept in France. * Agencement Referent for one year in 2018 * Succeeded to have a potentiality for one of my team to be a Store operation manager. Show less

• 

  Egypt Government Excellence Award

  Aug 2022 - now

  Excellence Award Assessor

  Responsibilities:1. Evaluate and assess submissions for excellence awards based on predefined criteria.2. Conduct thorough reviews of candidates' achievements, projects, and contributions.3. Collaborate with a team of assessors to ensure fair and consistent evaluations.4. Provide constructive feedback to applicants, highlighting strengths and areas for improvement.5. Maintain a high level of integrity and confidentiality throughout the assessment process.6. Stay updated on industry trends and best practices to enhance the assessment methodology.7. Participate in regular meetings to discuss assessment procedures and refine evaluation criteria.8. Coordinate with award organizers to address inquiries and clarify assessment guidelines. Show less

• 

  TAKAMOL

  Mar 2023 - now

  Operations Director

  Is responsible for overseeing and managing the day-to-day operations of the organization. This includes developing and implementing operational strategies to improve efficiency, productivity, and profitability. Working closely with other senior leaders to ensure that the company's goals and objectives are met.Key responsibilities1. Developing and implementing operational strategies, policies, and procedures to improve efficiency and productivity.2. Overseeing the financial management of the organization, including budgeting, forecasting, and reporting.3. Managing the company's resources, including personnel, technology, and physical assets.4. Developing and maintaining relationships with key stakeholders, including clients, vendors, and partners.5. Ensuring that the company's operations comply with all relevant laws, regulations, and ethical standards.6. Providing leadership and direction to the operations team, including hiring, training, and performance management.7. Monitoring and analyzing performance metrics to identify opportunities for improvement and implementing corrective actions as needed.8. Managing risks and ensuring that the organization has appropriate controls in place to mitigate them. Show less