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Nikki Wilken

Nikki Wilken

Programmer/Analyst II

Followers of Nikki Wilken338 followers
location of Nikki WilkenOmaha Metropolitan Area

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  • Timeline

  • About me

    Strategy Planning & Execution Leader

  • Education

    • University of Nebraska-Lincoln

      1991 - 1995
      Bachelor of Arts - BA

  • Experience

    • Ameritas

      Jan 1996 - Jan 1999
      Programmer/Analyst II

    • Fiserv

      Feb 1999 - Feb 2015

      Owned strategic planning and intelligence, and managed contracting team. Analyzed client trends, financials, product penetration, forecasting, and sales attainment; launched sales team accountability process. Managed implementation project managers and software engineers. Communicated with clients to ensure services met expectations. Designed project management standard methodology for 30 project managers across 7 states. Wrote applications for community banks using Progress 4GL. Created standards for the software engineering portion of SDLC.

      • Sr. Manager, Strategic Projects & Integration

        May 2013 - Feb 2015

      • Sr. Manager Implementation Project Management & Conversion Services

        Oct 2003 - May 2013

      • Sr. Software Engineer

        Feb 1999 - Oct 2003

    • The Evangelical Lutheran Good Samaritan Society

      Mar 2015 - Dec 2019

      Developed long & short-term strategic plans and KPIs. Managed large M&A integration program between Sanford Health and Good Samaritan Society. Led enterprise strategic planning and project management office. Managed annual $5-7m enterprise project portfolio. Designed strategic planning process for 240+ locations across 24 states.

      • Director, Business Integration

        Aug 2018 - Dec 2019

      • Director, Strategy & Project Management

        Mar 2015 - Aug 2018

    • Sanford Health

      Jan 2020 - Dec 2020
      Strategic Intelligence and Planning

      Built strategic intelligence and recommendations. Created strategy communications for the Board of Directors, executives, and all employees.

    • Evernorth Health Services

      Jan 2021 - Nov 2023
      Chief Of Staff/Strategy Execution, Home-Based Care

      Managed annual $20m+ strategic technology investment portfolio. Built plans for achieving strategy, drove execution, and ensured accountability for its completion. Directed leadership team governance.

    • DispatchHealth

      Jul 2024 - now
      Transformation Program Manager

  • Licenses & Certifications

    • Lean Six Sigma Green Belt

      Good Samaritan Society
      Apr 2017