Carlos Viegas

Experience

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  Industria Mecânica Brasileira de Estampos

  Oct 1988 - Jul 1990

  Methods & Process Assistant

  Responsible to production reports and KPI´s

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  Novartis

  Aug 1990 - Dec 2018

  - IT Application Manager for 35 HR Applications around the world, accountable to guarantee and ensure quality and adherence with Security and Compliance policies and procedures- Business Relationship for HR users and Applications owners, IT Project Manager for HR, Single Point of Contact for any IT related assumptions and IT Systems Support for HR. IT Responsible for intermediation with business owners and support teams.- Accountable to ensure services delivered to agreed Service Level Agreements- Oversee end-to-end delivery of a dedicated system, tools or application and ensure its stability, integrity and business continuity- Successfully transitioning out for 6 applications to F&P IT experts team and transitioning in 13 applications from others IT functions into G&SF IT HR domain Show less Business Relationship for HR users and Applications owners, IT Project Manager for HR, IT Application Manager responsible for Finance (Brazil, Ecuador, Colombia and Chile), Single Point of Contact for any IT related assumptions and IT Systems Support for HR. IT Responsible for the intermediation with business owners and support teams. And accountable to guarantee quality, compliance, security and compliance polices adherenceProject Manager for Finance department, “eInvoice consolidation Alcon & Sandoz” project, lead transitioning for applications from Chile, Colombia, Ecuador and Brazil to a new support process/operational model during the HOME ProjectConsult in outsource project for HR Applications (Payroll and Time & Attendance applications) Show less Business Relationship for HR users and Applications owners, IT Project Manager for HR, Application Manager responsible for HR, Single Point of Contact for any IT related assumptions and IT Systems Support for HR. IT Responsible for the intermediation with business owners and support teams.Project Team Leader:- Technical integration work stream for LATAM Rollouts of Global SAP HR application - HR Core Project (Brazil, Argentina, Chile, and Mexico)- Local update/new version of non-sap applications, implementation of a new legal requirement on the electronic fiscal books in Brazil (SPED) to report inventory and material movement related to production, subcontracting process and other, which should be reported under an specific periodProject Manager- Brazil Payroll and Time and Attendance system consolidation in one application/vendor- “Benefits Administration Module” implementation to consolidate process in one application, reducing complexity and processes- “Personnel Cost Planning” implementation to consolidate process in one application, reducing complexity and processes. Show less

  • Service Operations Expert HR Americas

    Jan 2017 - Dec 2018

  • IT Specialist SR

    Jan 2016 - Dec 2016

  • IT Analyst SR

    Mar 2004 - Dec 2015

  • IT Analyst PL

    Apr 2000 - Feb 2004

  • System Analyst

    Jan 2000 - Mar 2000

  • Technical Support Analyst

    Jun 1996 - Dec 1999

  • Computer Programmer

    May 1992 - May 1996

  • IT Trainee

    Aug 1990 - Apr 1992
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  Infosys

  Aug 2019 - Dec 2020

  Technology Lead

  Acting as Application Manager for Commercial IT Applications for Novartis Pharma division. Responsible to manage and prioritize demands such as enhancements and projects. I´m accountable to guarantee and ensure quality and adherence with Security and Compliance policies and procedures, responsible to guarantee the stability, integrity and business continuity, vendor management, contract management and scalation point of contact for any incidents or demands. Point of contact for offshore team in India that does the support for the applications. Show less

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  IBM

  Dec 2020 - Jun 2023

  HR Delivery Manager

  Responsible for the organization, administration, and supervision of the people, processes, and technologies, which when combined into a comprehensive plan, provides the business and technical functions needed to successfully achieve Client's expectations. Responsibilities include overseeing the delivery of services or service technology to a Client, establishes policies designed to ensure consistently high service performance, monitors employees and evaluates customer feedback to develop quality improvement processes, removes blocks so the team can deliver the product. Show less