Pritam Chatterjee

Experience

• 

  Tata Consultancy Services

  Jan 2010 - Jan 2014

   Worked closely with OSS for Service Assurance and Service Fulfilment. Integration of different devices with Netcool via probes. Development of BFM functionalities e.g. Delay, Threshold, Suppression. Implementation and Testing of different scenarios for Netcool-Remedy integration. Stabilization of the system by implementing High Availability (HA) mode. Understanding and Testing of different Netcool-Cramer integration like Enrichment, Correlation, and Service Impact Analysis. Co-ordination with the client and the offshore team at client location for the entire end-to-end Netcool-Cramer-ITNM-Remedy-CRM integration. Stabilization of the whole integrated system post deployment. Gathering and analysis of requirements from client. Proposing benefits to customer. Development of different reusable tools and utilities using Java. Show less

  • Systems Engineer

    Sept 2010 - Jan 2014

  • Developer

    Jan 2010 - Jan 2013
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  Ericsson

  Feb 2014 - now

  Senior Solution Integrator

   Handling OSS-RC Model Integration and Alarm Deduplication with Airtel Africa NOC  Designing solution for end-to-end integration of 8 EMSs into Netcool Developing rules for different SNMP, CORBA probes Configuring different Object Server Gateways like Remedy, Uni and Bi Directional, JDBC, Message Bus Gateways Developing perl scripts and other automations Writing triggers, procedures and other automations in Netcool Object Server Developing Impact policies Developing Impact Operator views including policy and HTML Implementation of Integration of Netcool with ENIQ via glf probe Developing Web Services for Integration with Incident Management System Configuring WebGUI Pages, Filters, Views and integration with LDAP Developing rules for alarm correlation Configuring Netcool for integration with external systems like NIM Inventory, Incident Management, ENIQ (Performance management), SQM (Service Quality Management) Installing different Netcool components Show less