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Jithin Joseph

Jithin Joseph

Trainee Network Support - CISCO

Followers of Jithin Joseph892 followers
location of Jithin JosephAmsterdam, North Holland, Netherlands

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  • Timeline

  • About me

    Staff Technical Support Engineer, Focussed Services

  • Education

    • Federal Institute of Science and Technlogy, Kerala

      2009 - 2013
      Bachelor of Technology (BTech) Computer Science

    • St. Francis De Sales School, Delhi

      1997 - 2009
      Physics, Chemistry, Maths, Computers

  • Experience

    • Aricent

      Jul 2014 - Jul 2015
      Trainee Network Support - CISCO

      Supporting Customers with VPN issues. Issues regarding IPSEC and SSL VPN. This includes Site to Site VPN on both ASA and Router, Anyconnect VPN, Cisco IPSEC Client, LDAP Authentication for VPN, SSL Certificates issues. Remote session is taken and live troubleshooting is done on Clients Network.

    • IOPEX technologies

      Aug 2015 - Dec 2019

      Lead for Technical Support Engineers, Palo Alto Networks Lead for Technical Support Engineers, Palo Alto Networks Technical Support Engineer - Palo Alto Networks

      • Senior Technical Lead

        Oct 2019 - Dec 2019

      • Technical Lead

        Oct 2017 - Sept 2019

      • Senior System Engineer

        Aug 2015 - Sept 2017

    • Palo Alto Networks

      Jan 2020 - now

      • Staff Technical Support Engineer, Focussed Services

        Nov 2023 - now

      • Senior Technical Support Engineer, Focussed Services

        Nov 2020 - Oct 2023

      • Technical Support Engineer

        Jan 2020 - Oct 2020

  • Licenses & Certifications

    • CCNA Routing and Switching

      Cisco
      Feb 2014

    • PCNSE 6.1

      Palo Alto Networks
      Jul 2016

  • Honors & Awards

    • Awarded to Jithin Joseph
      Extra Miler iOPEX Technologies November 1, 2017