Ludmila Miscenko

Experience

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  The Ministry of Economics of Latvia

  Mar 2009 - Jun 2009

  Data Analyst (Internship)

  *Assisted in performing statistical import and export data analysis of Latvia for year 2008*Reported findings and suggestions to the head of the department*Analyzed trade dynamics of past years and developed export policy adjustment proposals

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  Dutch Institute for Knowledge Intensive Entrepreneurship (VentureLab Twente)

  Sept 2011 - Aug 2012

  Research Trainee - Management assistant

  Venturelab is a business development organization that helps to grow technological companies in the region. It offers office facilities, extensive training & couching, access to financing and technological network. -Produced management meeting reports- Delegated tasks- Took part in the improvement of the organization’s business model- Participated in International Summerschool “Entrepreneurship & Technology Venturing”- Startup Weekend Enschede(Organized by Google), “Morally. Online Social Impact Game”.Awarded 3d place.-Quantitative field survey on growth of young technological companies in Twente. This research provided some implications to VentureLab and suggested a stronger marketing management, financial management, technological management and knowledge protection focus when further designing the BD program. Show less

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  Powerstorm

  Sept 2012 - Mar 2015

  Export Development & Operations Executive

  Powerstorm is a global telecom infrastructure supplier to network operators in developing countries: in Africa, CIS, Caribbean Basin, Middle East. Ships from vendors located in the US, Asia, EU, CIS, Latin America.-Planned, organized and coordinated complex ad-hoc, international shipments incl. cross-shipments (sea-freight, air-freight, courier)- Cost reduction through rates negotiations, improved payment terms,cross-shipping.- Developed shipping solutions to difficult destination countries (Africa, CIS, Middle East, Islands etc)- Trained and coordinated warehouse personnel- Prepared import and export shipping documentation (CI, PL, COO etc.,)- Liaised with government and inspection organizations (SGS, Intertek, Bureau Veritas) on import regulations in export countries.- Built and maintained lasting beneficial relationships with freight agents- Negotiated payment and other terms for the company net 30/60/90- Administered inbound/outbound inventory in QuickBooks- Conducted research on strategic projects like: The benefits of relocating warehousing activities from Amsterdam to Dubai FZ; Asset Management through Telecom equipment swaps and recycling.. Show less

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  DB Schenker

  Apr 2015 - now

  Leading the transition of UK national telecommunications provider's supply chain contract over to DB Schenker on a global level throughout Brexit & Covid.-Coordinated the integrated multimodal solution design (x-dock warehousing, small parcel service, global airfreight, european road freight and beyond.- Detailed Implementation Planning & Risk Analysis- Process engineering- Effective stakeholder engagement at all levels- Development and roll out of global SOP's (100+ countries)- Continuous Improvement- New Customer Programmes' roll out globally- Successful project delivery under adverse business conditions (Pandemic, remote working, Brexit etc.,) Show less On-boarding of new customers' supply chain and distribution business in UK&IE .Industries: Aerospace, Retail & Consumer, Industrial, Pharma,- Project management through utilizing the COP (Prince2) based framework- Design and implementation of effective operational processes that meet the customers' supply chain needs- Stakeholder relationship management - Warehouse management systems and process set up- IT shipping tools set up and IT integration (EDI, etc.)- Vendor on-boarding- Reporting/ KPI reporting design and implementation- Documentation & distribution of SOPs- Operational Process improvement through process reviews Show less DB Schenker is the second largest freight forwarder in the world operating in 2000 locations across 140 countries and generating annual revenue of about 20 bln EUR. Through its Transportation and Logistics Division, DB holds top positions in global air and ocean freight and has Europe’s densest land transport network and the rail expertise of Europe’s largest rail freight company.Responsibilities:- consulting customers on UK/EU import regulations- providing top level customer service to key & non -key accounts- Setting up SOPs for new customers- reporting & problem solving- organizing overseas collections and cross-trade third party shipments- generating sales leads and meeting new potential customersTrainings & Courses- CUSTOMS PROCEDURES FOR IMPORT CARGO (BIFA)- CUSTOMS PROCEDURES FOR EXPORT CARGO (BIFA)http://www.bifa.org/training/customs-procedures Show less

  • EMEA Regional Implementations & Project Manager - Cloud Logistics & Data Centers

    Mar 2022 - now

  • Manager, Key Accounts Commercial Support & Continuous Improvement

    Jan 2021 - Mar 2022

  • Country Business Integration Manager, Multimodal Supply Chains

    Jan 2020 - Jan 2021

  • Implementation Coordinator UK&IE/ Customer On-Boarding

    Apr 2017 - Jan 2020

  • Account Manager/ Sales

    Jun 2016 - Mar 2017

  • Freight Forwarder

    Apr 2015 - Mar 2017