Helen Ann Lisowski, M.S., SHRM-CP

Experience

• 

  Circuit City

  Mar 2004 - Jan 2009

  Product Specialist

  ▪ Exhibited professionalism and outstanding customer service when responding to customer inquiries▪ Collaborated with team members to inform customers on a wide range of products and services

• 

  Ursinus College

  Aug 2008 - May 2010

  Campus Center Manager

  Managed campus activities center, including the organization, creation, and facilitation of student events

• 

  AIG Global Investment Group

  Jan 2009 - Apr 2009

  Human Resources Intern

  While studying abroad in London, I had an internship at AIG Investments where I:▪ Demonstrated strong computer skills when creating and updating employee profiles on the Employee Database▪ Achieved understanding of International laws and policies▪ Designed an informative catalog of various presentation skills seminars in the London area

• 

  Dynamic Physical Therapy

  May 2009 - Dec 2010

  Assistant for Billing Office

  ▪ Assisted in the timely organization, filing, and mailing of Plan of Cares to Medical Providers and Physicians▪ Demonstrated ability to multi-task by learning how to complete tasks required of other employees in order to help the overall team

• 

  Gaudenzia, Inc.

  Jul 2010 - Jan 2011

  Administrative Assistant II

  Accurately managed client funds and financial activity in a detailed mannerAssisted clients with Medical Assistance applications and Employment Eligibility formsEfficiently answered telephones while updating and creating Excel spreadsheets and other documents

• 

  Kessler Topaz Meltzer & Check, LLP

  Jan 2011 - Sept 2011

  Data Analyst

  ▪ Assisted with the prosecution of complex class action litigation by analyzing, calculating, and entering data pertaining to stock shares and bonds

• 

  ECFMG

  Sept 2011 - Dec 2022

  Talent Acquisition: o Led a team of recruiters in efforts to fill requisitions in a timely and efficient manner o Created the organization’s first Employee Value Proposition and designed a new career’s page to showcase organization’s unique value to candidateso Implemented a social media strategy to showcase the EVP and advertise open opportunitieso Designed and implemented a Hiring Manager’s Toolkit and Talent Acquisition LMS curriculum to train managers and provide them with resources to recruit more effectively and ensure a positive candidate experienceo Successfully cultivated strategic relationships with community partners (The Welcoming Center and Campus Philly) to enhance organizational presence and attract talent o Partnered in creating real-time reporting metrics to illustrate applicant status, sourcing, time to fill, time to hire data and moreOrganizational Design and Leadership Developmento Counseled executive leaders on several organizational designs to more effectively achieve business goals and introduce succession planning o Designed a Workforce Planning Framework for leaders to utilize when preparing for annual financial planning process o Created an LMS curriculum and forums for all employees based on The Leadership Challenge’s Five Practices of Exemplary Leadershipo Partnered in the creation and facilitation of a Career Progression Series – empowering employees to share their personal and professional development stories in order to empower otherso Partnered in the design of a new performance evaluation process that included the introduction of SMART goals and behaviors resulting in a more strategic and effective performance management experience for managers and employeeso Partnered in launching DiSC Catalyst enterprise-wide and facilitating workshops with teams including executives and front-line staffo Collaborated with HR Operations Manager to implement solutions to drive engagement and decrease unwanted turnover Show less ▪ Provides HR counsel and support to 250+ employees in Philadelphia, Georgia and California with an emphasis on employee relations, recruitment and HRIS management▪ Main point of contact for staffing requests, FMLA/ADA, performance management, progressive discipline, policy discussions and benefits inquiries▪ Partners with management to fill vacant positions by conducting full-cycle recruitment ▪ Offers and provides leadership development and coaching tools to enhance organizational performance ▪ Member of the Change Management Task Force focusing on change management in collaboration with organization-wide business projects▪ Lead for restructuring performance management process to include goal management that correlates to leadership expectations, visions, and organizational goals and strategies▪ HR Core Functional Lead for changing and implementing a new HRIS system (switch from ADP to Oracle)▪ Processes unemployment claims, workers compensation claims, and other miscellaneous forms Show less ▪ Coordinates, advertises, and implements two leadership programs and three talent development programs▪ Serves as the Chair and HR liaison of a non-management leadership program consisting of over 40 employees▪ Researches and identifies new leadership, training, and talent management programs to enhance career development▪ Partners with management to continuously enhance and support a bi-annual Mentoring Program▪ Collaborates with YouthBuild Philadelphia annually to host an internship program for multiple adult students▪ Contributes to creation of the organization’s first intranet and recognition program through research and data collection▪ Identifying effective trainings, implementing, and assessing effectiveness ▪ Prepares and facilitates annual performance evaluation processes and merit increase processes for over 900 employees▪ Assists in talent acquisition by reviewing applications, screening and interviewing, and conducting reference checks▪ Ensures efficiency and accuracy with new hire data entry, employment changes, and completing HRIS reports Show less ▪ Exhibited customer service by assisting and answering all incoming inquiries or directing to necessary parties▪ Contributed to the recruiting process by posting positions internally/externally, sorting through screening questions, scheduling interviews, completing professional reference checks and administering criminal history checks▪ Assists with the timely delivery and collection of FMLA and Short-Term Disability paperwork▪ Accurately organized and planned equipment and catering for meetings, training sessions, and all staff meetings Show less

  • Sr. HR Business Partner

    Apr 2021 - Dec 2022

  • HR Business Partner

    Mar 2017 - Apr 2021

  • Talent Development Coordinator

    Jun 2016 - Mar 2017

  • Employment & Talent Development Coordinator

    Jul 2014 - Jun 2016

  • Human Resources Administrator

    Jul 2012 - Jul 2014

  • Human Resources Administrative Assistant

    Sept 2011 - Jul 2012
• 

  Burlington Stores, Inc.

  Dec 2022 - now

  • Human Resources Director

    Oct 2024 - now

  • HR Business Partner

    Dec 2022 - now