Paramesh L Certified SCRUM Master

Experience

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  NCR Corporation India Ltd

  Aug 2002 - Jul 2007

  Customer Engineer

  Installation and after installation service of ATM’s for major banks. Monitoring the space requirements of Database filesScheduling the backup jobsPerforming disk management Performing Backup and restoration.Performing adding and moving of disks across raidConfiguring the Network Printers and administered print jobs by print schedulerCreating file systems like NFS, VXFS, UFS… Creating user accounts and implementing system security through password policesInstalling, configuring and troubleshooting network with Windows NT Server and Windows 98 Clients Show less

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  NCR Corporation

  Jan 2007 - Jan 2009

  Sr. Customer Engineer

  Lead team of 10 members handling Customers and vendors.; –Implementation of MICR processing centre for SBI Tiruppur.; WAN connectivity Project Coimbatore.; –Implementation of Data processing centre for; Service Branch Madurai. AWARDS & RECOGNITIONS; – Instrumental in archiving First Rank in India Score Card by Kerala.; – Regional Manager Awarded “Consistent Performer Of the Year ”; Reporting To

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  NCR Corporation

  Aug 2009 - May 2013

  Tamilnadu Service Operations - Asst.; Tamil Nadu, handling operation and escalation on achieving customer SLA commitment.; - Team Leader closely worked with Sr. Team Leader and Territory Manager Kerala, handling team of 30 members.; - Instrumental in getting the order for up gradation and Implementation of; Data Processing Centre Coimbatore NCR Corporation Asst. Field Services Manager(Designated)

  • AFSM TAMILNADU

    Apr 2012 - May 2013

  • Asst Field Services Manager

    Jan 2012 - May 2013

  • Team Leader

    Aug 2009 - Apr 2012
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  NCR CORPORATION INDIA PVT LTD

  Apr 2010 - May 2013

  End to End after sales service from Installation till closer of SLM calls Kerala Service Operations

  • CUSTOMER ENGINEER, TEAM LEADER AND AFSM

    Jan 2002 - May 2013

  • TEAM LEADER, NCR COIMBATORE

    Apr 2010 - Apr 2012
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  NCR Corporation India Ltd

  Jan 2011 - May 2013

  Handling a Team of 30 members.Handling customer escalations.Service delivery lead for Bank of Baroda MICR Cheque Processing Centre of Coimbatore. UNIX Server support engineer for the BOB MICR Centre. Responsible for Installation, configuration, administration, trouble shooting of Unix servers, RAID arrays, Server Hardware and Print Servers. Onsite support lead for critical data center having NCR Unix servers, RAID, Windows servers plus desktops / peripherals for Coimbatore city bank’s cheque clearing operations. Installation and support for C ISCO Routers and Switches.Performing system upgrades for Unix, Windows Servers and Cisco routers. Application support for clearing center (DocuView, Re-Search and Reports.)Unix Systems Administration tasks for Servers viz. attending System boot issues, Disk Addition/swap space addition/slicing/File system creation, Application software user level support, Disk space management, File system maintenance, Backup, initial systems configuration, LAN & other Networking issues etc. Disk space management, monitoring system resources, print services management and managing the NFS services requirement. Doing Backup and restoration of data. Performing system recovery during system failures. System optimization by Kernel tuning. Support for Reliance Petroleum Retail outlet’s UNIX Servers and Retail POS terminals implementation at Coimbatore Region.Networking projects implementations at Canara Bank, CSB. : Inter branch (12nos) Networking project of Canara Bank, Coimbatore was one of the major Networking project handled in career. Installed & configured the various models of CISCO routers for these customers Show less

  • Asst. Field Services Manager

    May 2012 - May 2013

  • Team Leader

    Jan 2011 - Apr 2012
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  Acme Technology Ltd

  May 2013 - Dec 2013

  SME MANAGER TAMILNADU,

  End to End after sales Service operations

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  CMS Info Systems Ltd

  Jan 2014 - Jan 2014

  Territory manager kerala

  Manage Kerala Service Operations

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  Netcon Technologies India Private Limited

  Sept 2014 - Jun 2015

  Senior Service Delivery Manager

  After Sales Service delivery and Project Management

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  Start-up self entrepreneur

  Jun 2015 - Jan 2018

  Start-up self entrepreneur

  Focus on new customer and hold existing customer, and increase turnover.

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  Brinks India Pvt. Ltd.

  Jan 2018 - Oct 2018

  Branch Operations Manager
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  WETZEL BARRON INFOSYSTEM PRIVATE LIMITED

  Oct 2018 - Dec 2021

  Chief Executive Officer
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  NCR Corporation

  Dec 2021 - now

  Project Manager