Dillon Goldstein

Experience

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  Corner Bakery Cafe

  Oct 2009 - Aug 2015

  Certified Trainer

  ● Provided operational support for a casual cafe dining restaurant specializing in American cuisine● Trained 20 new hires and 10 managers on setting up stations, food preparation, safety precautions and customer service techniques●Distribute and ensure all tasks are completed in a timely manner by subordinates

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  Landry's

  Oct 2012 - Nov 2017

  Chart House - Valet Manager

  ● Managed a team of valet attendants, including hiring, training, and distributing tips at the end of shifts ● Responsible for communication between restaurant management and valet staff to ensure safe and quality work

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  New York Life Insurance Company

  May 2016 - Jan 2017

  Licensed Insurance Agent

  ● Created the awareness for the need of obtaining life insurance and annuity assistance ● Worked with management to create ads for employee recruitment and retention, as well as generate daily operation reports

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  The Coca-Cola Company

  Dec 2016 - May 2017

  Assistant Brand Ambassador (Temple Univesity)

  ● Provided sampling and detailed information on and around Temple University’s campus to raise brand-awareness and promote new products ● Led the team in recording event data, including number of attendees and attendee demographics● Managed supply inventory and determined quantity of goods that should be distributed for each event

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  UpdatesCentral

  Jan 2017 - May 2017

  Social Media Marketing Intern

  ● Company expansion:​ Acquired new restaurant, bar, and gym franchises as clients via video advertising, market research and database management ● For clients:​ Utilized Facebook Business Manager to generate advertisements for the purpose of increasing client customer base and monitored these posts through Google Analytics ● Develop video advertising campaigns via Powtoon

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  Vanguard Charitable

  Oct 2017 - Dec 2018

  Operations Assosicate (Randstad)

  ● Manage donor advised fund accounts with total contributions from $25,000 to $1,000,000, while utilizing advance database software to keep accurate records ● Facilitated and led an outreach project for contacting dormant account holders with less than required account activity ● Liaison between the business development team and potential new account holders, in regards to donor advised fund inquiries, estate planning, required minimum distribution from an IRA, and the tax implications of contributions. Show less

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  GEODIS

  Mar 2019 - Jul 2019

  Account Customs Broker

  -Worked with US Customs Border Patrol on behalf of clients to ensure timely recovery of products-Performed traces on client shipments, including applying tariff codes based on current government regulations

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  City Tavern

  Jul 2019 - Oct 2019

  Server

  -Waited tables in a fine-dining farm to table style restaurant of a fifteen time Emmy® Award winning program, A Taste of History®,Chef Walter Staib -Taught guests about the historical relevance of City Tavern and the 18th century fare we provide.-Served up to an eight- table section with impeccable table maintenance -Received 5 awards for consistent positive comment cards for exemplary service provided

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  Red Tail Grill at The Canyons

  Dec 2019 - Jan 2022

  Server

  -Assisted in lifetime experience for Make A Wish Foundation sponsored by Vail Resorts

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  Pioneer Grill at Jackson Lake Lodge

  Aug 2021 - Oct 2021

  Assistant Manager

  -Implemented and followed all Covid-19 policies for the county and the national park-Accountable for day to day operations, payroll, scheduling, onboarding and training-Obtained customer feedback to improve quality of dining and service levels

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  Pendry Hotels & Resorts

  Jan 2022 - now

  Server

  -Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation-Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders.-Success multitasking while remaining professional and courteous in fast-paced environments.