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Sunil Kumar

Sunil Kumar

L1 Engineer

Followers of Sunil Kumar564 followers
location of Sunil KumarRohtak, Haryana, India

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  • Timeline

  • About me

    Network Design Professional at BT

  • Education

    • Vaish College of Engineering

      2007 - 2011
      Bachelor of Technology (B.Tech; C.B.S.E Information Technology (IT); 2007

      B.TECH

    • Vaish Public School, Rohtak

      2006 - 2007
      12th Non-Medical

      12th

    • Vaish Sr. Sec. School Rohtak

      2004 - 2005
      10th all subject

      Matriculation (10) with 76% from Vaish Sr. Secondary School Rohtak in 2005.

    • Maharshi Dayanand University

      2007 - 2011
      B.Tech Information Technology

      B.TECH

  • Experience

    • Airtel

      Feb 2012 - Jul 2012
      L1 Engineer

      Designation : L1 Engineer Job Description : Working as Technical Support Engineer with the Incident Management Team of Centralized Fault Management division of the firm, working in various spheres of the networking. The Incident Management Team is responsible for tracking and managing all incidents within the environment to ensure technology services are delivered and meet customer business needs/ expectations. The Incident Management Team also ensures personnel have the required technical skills, customer service skills and process knowledge to respond to customer incidents and requests within the agreed upon Service Level. Additionally, the Incident Management Team assists in the implementation of continuous improvement measures on day-to-day basis within area of responsibility. Show less

    • Accenture

      Aug 2012 - Jan 2014
      Executive

      Designation : Executive Job Description : Resolving and troubleshooting the issue by coordinating with customer, Service account manager, project team and Last mile service provider. Working with external telecom service providers to resolve connectivity issues. Provide specific technical maintenance and recovery support/services for the corporate network as defined by next level support WAN (circuit/carrier) troubleshooting techniques. LAN (internal network connectivity) troubleshooting techniques Show less

    • Bharti Airtel Services

      May 2014 - Sept 2015
      Executive

      Worked in Centralised Fault Management Team at level 2

    • Tata Consultancy Services

      Sept 2015 - Jan 2017
      Business Process Lead

      Working as a Team lead for a telecom project and had done a client visit for enhancing technical skills from customer perspective.

    • Tech Mahindra

      Jan 2017 - Aug 2018
      Sr. Network Engineer

    • British Telecom Global Services India Limited

      Aug 2018 - Oct 2021

      • Shift Lead

        Oct 2019 - Oct 2021

      • Sr. Network Engineer

        Aug 2018 - Sept 2019

    • HCLTech

      Oct 2021 - Dec 2023
      Associate Consultant

    • BT Group

      Dec 2023 - now
      Network design professional

  • Licenses & Certifications

    • CCNA

      Cisco

    • CCNP

      Cisco
      Mar 2016

    • Aviatrix Certified Engineer - Multi-Cloud Network Associate

      Aviatrix
      Sept 2020
      View certificate certificate

    • Aviatrix Certified Engineer - Multi-Cloud Network Associate Course

      Aviatrix
      Sept 2020